
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (68) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Vendor Management, Organizational Change, Hospitality Services, Service Improvement, Hospitality Management, Vendor Relationship Management, Content Creation, Social Media Marketing, Digital Marketing, Operational Efficiency, Search Engine Optimization, Leadership, Content Management, Customer Engagement
★ 4.2 (46) · Intermediate · Specialization · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: FinTech, Digital Transformation, Innovation, Financial Services, Business Transformation, Technology Strategies, Banking, Business Solutions, Business Strategy, IT Management, Organizational Strategy, Organizational Structure, Strategic Sourcing
★ 4.6 (284) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Identity and Access Management, Cloud Computing, User Provisioning, Cloud Management, Cloud Infrastructure, Cloud Security, Load Balancing, User Accounts, Cloud API, Cloud Services, Linux Servers, Apache, Web Servers, Linux Administration, System Configuration, Command-Line Interface, Debugging
★ 4.5 (134) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Advertising Campaigns, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing
★ 4.4 (60) · Advanced · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Product Planning, Target Market, Persona Development, Operational Performance Management, Target Audience, Market Opportunities, Systems Thinking, Business Modeling, Product Lifecycle Management, Customer Analysis, Operational Analysis, Entrepreneurship, Leadership and Management, Business Planning, Engineering Management, Market Analysis, People Management, New Product Development, Governance, Engineering
★ 4.7 (15) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, ASP.NET, Test Driven Development (TDD), Debugging, C# (Programming Language), Software Testing, Scalability, Performance Testing, Restful API, Unit Testing, Web Development, Microservices, .NET Framework, Object-Relational Mapping, Software Architecture, Web Applications, Test Engineering, Object Oriented Design, Cloud Deployment, Distributed Computing
★ 4.7 (245) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Accounts Payable, Accounts Payable and Receivable, Prompt Engineering Tools, Data Ethics, Accounting and Finance Software, Financial Data, Make.com, Data Governance, Workflow Management, Miro AI, Financial Forecasting, Financial Management, Financial Analysis, Artificial Intelligence, No-Code Development, Budgeting, Forecasting
★ 3.5 (13) · Intermediate · Specialization · 1 - 3 Months

Xbox
Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, User Interface (UI) Design, Usability, Design Thinking, User Experience Design, Stakeholder Engagement, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Product Strategy, Data Analysis
★ 4.7 (71) · Beginner · Professional Certificate · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Market Research, Marketing Planning, Marketing Strategies, Meta Ads Manager, Blogs, Marketing, Marketing Effectiveness, Podcasting, Video Production, Growth Strategies, Social Media Content, Search Engine Optimization, Web Analytics and SEO, Paid media, Marketing Channel, Google Ads, Content Creation, Social Media Management, Web Presence, Product Promotion
★ 4.5 (23) · Beginner · Specialization · 3 - 6 Months

Universitat de Barcelona
Skills you'll gain: Sustainable Technologies, Sustainable Development, Materials science, Robotics, Creative Problem-Solving, Mathematics Education, Laboratory Testing, Educational Materials, Analytical Testing, Molecular Biology, Creative Thinking, Emerging Technologies, Safety Standards, Ethical Standards And Conduct, Electronics, Physics
Beginner · Course · 1 - 3 Months

Skills you'll gain: UI/UX Research, Responsible AI, Persona (User Experience), Experience Design, Miro AI, Design Software, Human Centered Design, AI Workflows, AI Integrations, Ideation, Brainstorming
★ 4.4 (50) · Intermediate · Course · 1 - 4 Weeks