
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Kotter
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership Studies, Organizational Leadership, Organizational Development, Business Leadership, Organizational Structure, Culture Transformation, Leadership and Management, Leadership Development, Overcoming Obstacles, Case Studies, Organizational Strategy, Strategic Leadership, Industrial and Organizational Psychology, Leadership, Drive Engagement, Cross-Functional Collaboration, Lifelong Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Issue Tracking, Project Management, Project Planning
Intermediate · Guided Project · Less Than 2 Hours

Institute for the Future
Skills you'll gain: Visionary, Proactivity, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Innovation, Culture, Persuasive Communication, Creativity, Goal Setting, Leadership, Storytelling
Beginner · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Brand Marketing, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Value Propositions, Cross-Channel Marketing, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Business Valuation, Continuous Monitoring
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Excellence, Operational Efficiency, Performance Measurement, Process Optimization, Business Metrics, Business Process Management, Resource Planning, Return On Investment, Capacity Management, Customer Retention, Resource Utilization, Loss Prevention, Customer Demand Planning, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Life Cycle, Risk Management, Project Risk Management, Stakeholder Management, Risk Management Framework, Project Management, Risk Mitigation, Active Listening, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Systems Development Life Cycle, Communication Strategies, Risk Analysis, Communication, Stakeholder Communications, Agile Methodology, Backlogs, Conflict Management, Project Documentation, Communication Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Meta Ads Manager, Generative AI, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Microsoft Excel, Human Resource Strategy, Excel Formulas, Dashboard, Human Resources, Payroll Systems, Payroll, Workforce Planning, Performance Reporting, Payroll Processing, Spreadsheet Software, Employee Engagement, Workforce Management, Compensation Analysis, Performance Analysis, Employee Retention, Data Visualization, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Revenue Management, Customer experience improvement, Customer experience strategy (CX), Experience Design, Service Design, Financial Services, Service Management, Business Modeling, Product Design, Innovation, Case Studies, Business Strategy, Business Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Content Creation, Social Media Content, Driving engagement, Professional Networking, Digital Publishing, Social Media, Relationship Building, Branding, Web Presence, Social Media Strategy, Brand Awareness
Intermediate · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Innovation, Entrepreneurship, Business Strategies, New Business Development, Business Architecture, Corporate Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Development, Trend Analysis, Customer Insights, Customer Analysis
Advanced · Course · 1 - 4 Weeks