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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
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    Packt

    Product Management For UX People

    Skills you'll gain: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    LearnQuest

    Foundations of Sales Success

    Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Predictive Analytics: Apply, Analyze & Interpret

    Skills you'll gain: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Predictive Analytics, Data Analysis, Minitab, Statistical Methods, Forecasting, Business Analytics, Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Case Studies, Financial Analysis, Microsoft Excel

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
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    Northeastern University

    Data Warehousing and Integration Part 1

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Fundamentals of Teradata: Architecture, Storage & Operations

    Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Generative AI in Product Development Training

    Skills you'll gain: AI Product Strategy, Generative AI, Miro AI, Product Management, Product Lifecycle Management, Marketing Materials, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Improvement, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Unreal Engine 5 - Environment Design

    Skills you'll gain: Virtual Environment, Unreal Engine, 3D Assets, Augmented and Virtual Reality (AR/VR), Video Game Development, Game Design, Conceptual Design, Animation and Game Design, Image Quality, Performance Tuning, Ideation, Layout Design, Design Elements And Principles, Creativity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    SSCP Fundamentals and Access Controls

    Skills you'll gain: Risk Management Framework, Authentications, IT Management, Security Management, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Single Sign-On (SSO), Data Ethics, Computer Security Awareness Training, Multi-Factor Authentication, Change Control

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Exploratory Data Analysis & Core ML Algorithms

    Skills you'll gain: Exploratory Data Analysis, Predictive Modeling, Decision Tree Learning, Data Analysis, Regression Analysis, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Model Evaluation, Scikit Learn (Machine Learning Library), Data Preprocessing, Statistical Machine Learning, Feature Engineering

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Handling Security Incidents Across Domains

    Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Scene Detailing, Prop Creation, and Rendering

    Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphic Techniques, Virtual Environment, Visualization (Computer Graphics), Computer Graphics, Performance Tuning, Image Quality, Technical Design, Graphical Tools, Design Elements And Principles, Design, Creative Design, Aesthetics

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Skillshare

    Street Photography: Gear, Style & On-the-Street Skills

    Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resilience, Overcoming Obstacles, Decision Making, Storytelling, Adaptability, Interpersonal Communications, Aesthetics, Patience, Creativity

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Product Management For UX People: Packt
  • Foundations of Sales Success: LearnQuest
  • Predictive Analytics: Apply, Analyze & Interpret: EDUCBA
  • Data Warehousing and Integration Part 1: Northeastern University
  • Fundamentals of Teradata: Architecture, Storage & Operations: Board Infinity
  • Generative AI in Product Development Training: Simplilearn
  • Unreal Engine 5 - Environment Design: Packt
  • SSCP Fundamentals and Access Controls: Packt
  • Exploratory Data Analysis & Core ML Algorithms: Packt
  • Handling Security Incidents Across Domains: Packt

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