Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Predictive Analytics, Data Analysis, Minitab, Statistical Methods, Forecasting, Business Analytics, Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Case Studies, Financial Analysis, Microsoft Excel
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: AI Product Strategy, Generative AI, Miro AI, Product Management, Product Lifecycle Management, Marketing Materials, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Improvement, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Environment, Unreal Engine, 3D Assets, Augmented and Virtual Reality (AR/VR), Video Game Development, Game Design, Conceptual Design, Animation and Game Design, Image Quality, Performance Tuning, Ideation, Layout Design, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Authentications, IT Management, Security Management, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Single Sign-On (SSO), Data Ethics, Computer Security Awareness Training, Multi-Factor Authentication, Change Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Predictive Modeling, Decision Tree Learning, Data Analysis, Regression Analysis, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Model Evaluation, Scikit Learn (Machine Learning Library), Data Preprocessing, Statistical Machine Learning, Feature Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphic Techniques, Virtual Environment, Visualization (Computer Graphics), Computer Graphics, Performance Tuning, Image Quality, Technical Design, Graphical Tools, Design Elements And Principles, Design, Creative Design, Aesthetics
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resilience, Overcoming Obstacles, Decision Making, Storytelling, Adaptability, Interpersonal Communications, Aesthetics, Patience, Creativity
Beginner · Course · 1 - 3 Months