Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Organizational Leadership, Business Leadership, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Biological Engineering, Corporate Sustainability, Environment and Resource Management, Environmental Issue, Environmental Regulations, Process Analysis, Material Handling, Cost Reduction, Consumer Behaviour
Build toward a degree
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Human Resource Policies, AI literacy, Labor Relations, Workforce Management, AI Integrations, Generative AI, Automation, Employee Relations, Client Services, Accountability Frameworks, Job Analysis, Policy Analysis, Customer Relationship Management, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, Value Propositions, Customer experience strategy (CX), Customer Analysis, Retail Store Operations, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Brand Strategy, Digital Marketing
Intermediate · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Account Management, Upselling, Cross Selling, Prioritization, General Sales Practices, Customer Relationship Management (CRM) Software, Sales, Customer Relationship Management, Sales Development, Sales Management, Sales Process, Prospecting and Qualification, Customer Retention, New Business Development, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales Training, Sales, Sales Development, Selling Techniques, Closing (Sales), Sales Strategy, Customer Relationship Building, Sales Management, Verbal Communication Skills, Customer Relationship Management, Relationship Management, Customer Relationship Management (CRM) Software, Communication, Business Software, Business Writing, Relationship Building, Problem Solving, Value Propositions, Critical Thinking
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, AI Personalization, Content Creation, Campaign Management, Keyword Research, Marketing, Generative AI Agents, Email Marketing, Digital Marketing, Search Engine Optimization, Artificial Intelligence and Machine Learning (AI/ML), Business Marketing, Content Marketing, ChatGPT, Social Media Marketing, Business Process Automation, Automation, Market Trend, Business, Business Management
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Marketing, Marketing Planning, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Campaign Planning, Branding, Brand Awareness, Regression Analysis, Return On Investment, Consumer Behaviour, Statistical Analysis, Correlation Analysis, Online Advertising
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Project Documentation, Layout Design, Target Audience, Design, Graphic and Visual Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Driving engagement, Diversity and Inclusion, Content Management Systems, Portfolio Management
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Product Lifecycle Management, Data Presentation, Data Storytelling, Performance Measurement, Product Management, Business Analytics, Business Strategy, Business Analysis, Competitive Analysis, Organizational Strategy, Accounting, Strategic Thinking, Business Metrics, Management Accounting, Corporate Strategy, Business Intelligence, Marketing, Strategic Marketing, Innovation, Consumer Behaviour
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Responsible AI, Market Opportunities, Sales Strategy, Sales Enablement, Customer Relationship Management, Sales Management, Customer Relationship Management (CRM) Software, Forecasting, Sales Development, AI Personalization, New Business Development, Sales, Sales Process, Sales Pipelines, Personalized Campaigns, B2B Sales, Sales Presentation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Generative AI
Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Clinical Assessment, Clinical Practices, AI Enablement, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Health Care, Artificial Intelligence, Data-Driven Decision-Making, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Health Administration, Generative AI Agents, Predictive Analytics
Intermediate · Course · 1 - 3 Months