Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Figma (Design Software), Responsive Web Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Layout Design, User Interface (UI) Design, Web Design, Typography, Usability, E-Commerce, User Interface (UI), User Experience, Design Elements And Principles, Prototyping, UI Components
★ 4.3 (33) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Workplace inclusivity, Diversity Awareness, Diversity Programs, Cultural Diversity, Overcoming Objections, Advocacy, Empowerment, Communication, Equities
★ 4.5 (55) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Web Scraping, Data Integration, Data Cleansing, Data Import/Export, Data Quality, Data Preprocessing, Data Processing, Data Collection, SQL, Databases, Query Languages, Extensible Markup Language (XML), Pandas (Python Package), Application Programming Interface (API)
★ 4.5 (16) · Intermediate · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: A/B Testing, Design Thinking, User Centered Design, Design and Product, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Stakeholder Analysis, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving, Product Testing
★ 4.5 (13) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Succession Planning, Contingency Planning, People Development, Strategic Leadership, Workforce Planning, Talent Management, Leadership and Management, Business Continuity Planning, Leadership Development, Leadership, Workforce Development, Organizational Change, Business Continuity, Talent Pipelining, Training and Development, Change Management, Risk Analysis, Risk Mitigation, Business Risk Management
★ 4.1 (14) · Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Enablement, Persona Development, Prospecting and Qualification, Sales Development, Technical Sales, Sales Strategy, Lead Generation, Target Audience, Sales, Sales Process, Sales Operations, Customer Success Management, Marketing Materials, Content Strategy, Content Marketing, Customer Retention, Business Writing, Promotional Strategies, Content Creation, Meeting Facilitation
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Investment Banking, Financial Services, Banking Services, Insurance, Financial Inclusion, Business Ethics, Banking, Insurance Policies, Financial Systems, Ethical Standards And Conduct, Underwriting, Financial Analysis, Investment Management, Financial Market, Financial Management, Credit Risk, Retail Banking, Financial Regulation, Bank Regulations, Financial Regulations
★ 4 (6) · Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Systems Engineering, Verification And Validation, Systems Architecture, Configuration Management, Systems Development, Systems Development Life Cycle, Systems Design, Reliability, Risk Management, Risk Management Framework, Systems Analysis, Systems Integration, Integration Testing, Acceptance Testing, Change Control, Requirements Analysis, Maintainability
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Internet Of Things, Security Controls, Wireless Networks, Automation, Digital Transformation, Infrastructure Architecture, System Monitoring, Real Time Data, Data Security, Communication Systems, Data Integration, Network Protocols, Systems Integration, Data Management
★ 4.4 (8) · Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Safety Culture, Dashboard, Cyber Threat Intelligence, Communication, Business Metrics, Security Strategy, Governance, Governance Risk Management and Compliance, Communication Strategies, Strategic Communication, Culture Transformation, IT Management, Enterprise Security, Cyber Operations, Leadership, Regulatory Requirements, Risk Mitigation, Initiative and Leadership, Organizational Leadership
★ 5 (15) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, General Sales Practices, Solution Selling, Consultative Approaches, Customer Analysis, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building
★ 4.8 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Automation, Setting Appointments, Generative AI Agents, AI Workflows, Calendar Management, AI Integrations, Prompt Engineering, Customer Service, Customer Communications Management, Scheduling, Inbound Calls, Dental Care, Greeting Customers, Dentistry, Dental Experience
Beginner · Guided Project · Less Than 2 Hours