Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, Sales Process, Sales, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Insights, Customer Relationship Management, Data Presentation, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Business Metrics, Visualization (Computer Graphics), Negotiation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Customer Relationship Management, Gmail, Email Automation, Marketing Effectiveness, Data Integration, Marketing, Customer Data Management, Personalized Campaigns, Data Quality, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Disabilities, Customer experience improvement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Driving engagement, Self Service Technologies, Customer Engagement, Personalized Service, Loyalty Programs, Merchandising, Brand Loyalty, Diversity and Inclusion, AI Personalization, Experience Design, Multimedia, Augmented Reality, Drive Engagement, Digital Transformation, Storytelling, Automation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Applied Machine Learning, SQL, AI Workflows, Query Languages, Predictive Modeling, AI Integrations, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Architecture, Auditing, Cloud Management, Content Management Systems, Document Management, Technical Documentation, Collaborative Software, Software Documentation, Information Management, Document Control, IT Management, Content Management, Content Optimization, Data Governance, Technical Writing, Proposal Development, Proposal Writing
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Interactive Data Visualization, Data Visualization Software, Looker (Software), Dashboard Creation, Collaborative Software, Team Management, User Accounts, Google Workspace, User Provisioning, Identity and Access Management, Scheduling, Role-Based Access Control (RBAC), Content Scheduling, Security Controls, Google Cloud Platform, Customer Support, Data Access, Auditing, Technical Support
Intermediate · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Health Equity, Social Determinants Of Health, Social Justice, Public Health, Health Disparities, Social Impact, Social and Human Services, Gerontology, Health Policy, Community and Social Work, Vulnerability, Disabilities, Epidemiology, Qualitative Research, Mental Health, Caregiving, Public Policies, Long Term Care, Policy Analysis, Developmental Disabilities
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Public Affairs, Media and Communications, Journalism, Political Sciences, Podcasting, Persuasive Communication, Information Technology, Community Organizing, Facebook, Writing, Economics, Policy, and Social Studies, Digital Communications, Instagram, Case Studies, Digital Transformation, Data Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, SQL, Generative AI, Applied Machine Learning, Google Cloud Platform, Customer Relationship Management, Query Languages, Python Programming
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Oral Comprehension, Active Listening, Consultative Selling, B2B Sales, Customer Insights, Price Negotiation, Auditing, Customer Relationship Management, Sales Enablement, Customer Relationship Management (CRM) Software, Verbal Communication Skills, Needs Assessment, Communication Strategies, Analysis
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Gemini, Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Query Languages, Big Data
Intermediate · Course · 1 - 4 Weeks