Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Pivot Tables And Charts, Dashboard Creation, Data Transformation, Data Visualization Software, Interactive Data Visualization, Data Modeling, Data Presentation, Microsoft Excel, Performance Reporting, Report Writing, Data Cleansing, Data Sharing
Intermediate · Course · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Governance, Ethical Standards And Conduct, Regulatory Requirements, Compliance Management, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Decision Intelligence, Accountability, Information Privacy, Business Strategies, Social Impact, Social Justice
★ 3.7 (16) · Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Supply Chain Management, Supply Chain Systems, Supply Chain, Supply Chain Planning, Logistics, Logistics Management, Operations Management, Order Fulfillment, Production Management, Business Technologies, Customer Demand Planning, Demand Planning, Production Process, Personalized Service, Production Planning, Data-Driven Decision-Making, Automation, Digital Transformation, Internet Of Things, Machine Learning
★ 5 (13) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Cultural Responsiveness, Case Studies, Management Training And Development, Culture, Staff Management, Workforce Management, Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Social Media Analytics, Customer Analysis, Promotional Strategies, Customer Insights, Presentations, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer Insights, Customer Analysis, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Business Ethics, Personal Integrity, Professionalism, Ethical Standards And Conduct, Organizational Leadership, Empathy & Emotional Intelligence, Decision Making, Empathy, Emotional Intelligence, Social Skills, Leadership, Culture Transformation, Influencing, Sociology, Social Sciences, Psychology, Compliance Management
★ 4.9 (8) · Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Analytics, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Insights, Customer Engagement, Consumer Behaviour, Regression Analysis, Analysis, Statistical Analysis, Target Market, Decision Tree Learning, Decision Making, Journey Mapping, Logistic Regression, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Tableau Software, Peer Review, Data Storytelling, Dashboard Creation, Dashboard, Data Presentation, Presentations, Data Cleansing, Business Intelligence, Data Visualization Software, Data Visualization, Interactive Data Visualization, Business Intelligence Software, Data Quality, Data Preprocessing, Data Wrangling, Data Analysis, Key Performance Indicators (KPIs)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Mapping, Microsoft Azure, Data Transformation, Data Pipelines, Extract, Transform, Load, Dataflow, Data Processing, Data Integration, Data Storage, Cloud Storage
★ 4.8 (8) · Beginner · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Data Analysis, Statistical Reporting, Analytical Skills, Data Analysis Software, Quantitative Research, Statistical Analysis, Statistical Software, Small Data, Qualitative Research, Research, R (Software), R Programming, Sampling (Statistics), Research Methodologies, Data Collection
★ 4.9 (28) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, AI literacy, Data Ethics, Data Quality, AI Integrations, Applied Machine Learning, Data Synthesis, Analysis, Machine Learning
★ 4.7 (12) · Intermediate · Course · 1 - 4 Weeks