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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • P

    Packt

    Data Preparation and Visualization with Power BI

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Pivot Tables And Charts, Dashboard Creation, Data Transformation, Data Visualization Software, Interactive Data Visualization, Data Modeling, Data Presentation, Microsoft Excel, Performance Reporting, Report Writing, Data Cleansing, Data Sharing

    Intermediate · Course · 3 - 6 Months

    Status: Free Trial
    Free Trial
  • R

    Rutgers the State University of New Jersey

    AI Ethics in Business

    Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Governance, Ethical Standards And Conduct, Regulatory Requirements, Compliance Management, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Decision Intelligence, Accountability, Information Privacy, Business Strategies, Social Impact, Social Justice

    ★ 3.7 (16) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • F

    Fundação Instituto de Administração

    Gestão da Cadeia de Suprimentos

    Skills you'll gain: Supply Chain Management, Supply Chain Systems, Supply Chain, Supply Chain Planning, Logistics, Logistics Management, Operations Management, Order Fulfillment, Production Management, Business Technologies, Customer Demand Planning, Demand Planning, Production Process, Personalized Service, Production Planning, Data-Driven Decision-Making, Automation, Digital Transformation, Internet Of Things, Machine Learning

    ★ 5 (13) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Michigan

    Human Capital: Globalization and Culture

    Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Cultural Responsiveness, Case Studies, Management Training And Development, Culture, Staff Management, Workforce Management, Leadership

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • C

    Coursera

    Interests of the average Facebook User

    Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Social Media Analytics, Customer Analysis, Promotional Strategies, Customer Insights, Presentations, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Créer une enquête de satisfaction clients

    Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer Insights, Customer Analysis, Data Sharing, Business Communication

    Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Pennsylvania

    Ethical Decision-Making in a Social World

    Skills you'll gain: Business Ethics, Personal Integrity, Professionalism, Ethical Standards And Conduct, Organizational Leadership, Empathy & Emotional Intelligence, Decision Making, Empathy, Emotional Intelligence, Social Skills, Leadership, Culture Transformation, Influencing, Sociology, Social Sciences, Psychology, Compliance Management

    ★ 4.9 (8) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • F

    Fundação Instituto de Administração

    Engajamento, Conversão e o Consumidor

    Skills you'll gain: Marketing Analytics, Conversion Funnel Analysis, Sales Strategy, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Insights, Customer Engagement, Consumer Behaviour, Regression Analysis, Analysis, Statistical Analysis, Target Market, Decision Tree Learning, Decision Making, Journey Mapping, Logistic Regression, Artificial Neural Networks

    Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • S

    SkillUp

    Tableau Capstone Project

    Skills you'll gain: Tableau Software, Peer Review, Data Storytelling, Dashboard Creation, Dashboard, Data Presentation, Presentations, Data Cleansing, Business Intelligence, Data Visualization Software, Data Visualization, Interactive Data Visualization, Business Intelligence Software, Data Quality, Data Preprocessing, Data Wrangling, Data Analysis, Key Performance Indicators (KPIs)

    Advanced · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
  • C

    Coursera

    Create Mapping Data Flows in Azure Data Factory

    Skills you'll gain: Data Mapping, Microsoft Azure, Data Transformation, Data Pipelines, Extract, Transform, Load, Dataflow, Data Processing, Data Integration, Data Storage, Cloud Storage

    ★ 4.8 (8) · Beginner · Guided Project · Less Than 2 Hours

  • E

    Erasmus University Rotterdam

    Necessary Condition Analysis (NCA)

    Skills you'll gain: Data Analysis, Statistical Reporting, Analytical Skills, Data Analysis Software, Quantitative Research, Statistical Analysis, Statistical Software, Small Data, Qualitative Research, Research, R (Software), R Programming, Sampling (Statistics), Research Methodologies, Data Collection

    ★ 4.9 (28) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    GenAI for Data Scientists

    Skills you'll gain: Generative AI, Responsible AI, AI literacy, Data Ethics, Data Quality, AI Integrations, Applied Machine Learning, Data Synthesis, Analysis, Machine Learning

    ★ 4.7 (12) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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In summary, here are 10 of our most popular customer insights courses

  • Data Preparation and Visualization with Power BI: Packt
  • AI Ethics in Business: Rutgers the State University of New Jersey
  • Gestão da Cadeia de Suprimentos: Fundação Instituto de Administração
  • Human Capital: Globalization and Culture: University of Michigan
  • Interests of the average Facebook User: Coursera
  • Créer une enquête de satisfaction clients: Coursera
  • Ethical Decision-Making in a Social World: University of Pennsylvania
  • Engajamento, Conversão e o Consumidor: Fundação Instituto de Administração
  • Tableau Capstone Project: SkillUp
  • Create Mapping Data Flows in Azure Data Factory: Coursera

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