Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Business Intelligence, Data Mining, Big Data, Predictive Analytics, Data Modeling, MySQL, Business Analytics, Apache Hadoop, Data Integration, Star Schema, Unstructured Data, Database Design, SQL, Data Transformation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hibernate (Java), Object-Relational Mapping, CI/CD, Spring Boot, Restful API, Java Programming, Integration Testing, Docker (Software), Database Development, Cloud Deployment, Application Security, Java, Containerization, SQL, Databases, Database Design, NoSQL, Kubernetes, Test Driven Development (TDD), Object Oriented Design
Beginner · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Search Engine Marketing, Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Web Analytics, Web Analytics and SEO, Online Advertising, Model Evaluation, Digital Marketing, Apache Hadoop, Data-Driven Decision-Making, Digital Advertising, Return On Investment, A/B Testing, Machine Learning Methods, Advertising, Analytics, Social Media Strategy, Marketing Automation, Predictive Modeling
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Presentations, Report Writing, Communication, Grammar, Oral Expression, Writing and Editing, Technical Writing, Persuasive Communication, Editing, Graphic Design, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Cyber Security Assessment, Malware Protection, Automation, Human Machine Interfaces
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Educational Materials, Special Education, Instructional Design, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Entrepreneurship, Business Modeling, Blockchain, Solution Design, Cryptography, Financial Regulations, FinTech, Financial Regulation, Business Planning, Emerging Technologies, Financial Systems, Video Production, Business Strategies, Market Opportunities, Business Strategy, Mobile Banking, Banking, Machine Learning, New Business Development
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Computational Thinking, Programming Principles, Algorithms, Data Structures, Theoretical Computer Science, Computer Programming, Python Programming, Computer Science, Verification And Validation, Game Theory, Mathematical Modeling, Test Case, Simulations
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, Business Ethics, Cognitive flexibility, Diversity Awareness, Workplace inclusivity, Diversity and Inclusion, Cross-Functional Team Leadership, Professionalism, Organizational Leadership, Global Marketing, Business Leadership, Collaboration, Culture, International Relations, Systems Thinking, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Ethics, Data Integrity, Data Literacy, Data Analysis, Tableau Software, Stakeholder Communications, Responsible AI, Small Data, Decision Making, Stakeholder Analysis, Sampling (Statistics), Key Performance Indicators (KPIs), Probability & Statistics, Big Data, Data Sharing, Spreadsheet Software, Verbal Communication Skills, Solution Design, Root Cause Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: JUnit, Test Driven Development (TDD), Version Control, Git (Version Control System), GitHub, Performance Tuning, Unit Testing, Data Structures, Java Programming, Algorithms, Software Testing, Java, Computer Programming, Software Development, Scalability
Beginner · Course · 1 - 4 Weeks