
John Wiley & Sons
Skills you'll gain: Lifelong Learning, Professionalism, Drive Engagement, Willingness To Learn, Client Services, Personal Development, Workplace inclusivity, Motivational Skills, Self-Motivation, Curiosity, Professional Development, Employee Engagement, Adaptability, Leadership, Emotional Intelligence, Mentorship, Performance Improvement, Critical Thinking and Problem Solving, Communication Strategies, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Customer Inquiries, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Operating Systems, Computer Hardware, Technical Support, Operating System Administration, Technical Support and Services, Digital Transformation
★ 4.5 (53) · Beginner · Professional Certificate · 3 - 6 Months

EDHEC Business School
Skills you'll gain: Investment Management, Portfolio Management, Text Mining, Portfolio Risk, Applied Machine Learning, Asset Management, Network Analysis, Investments, Data Visualization Software, Machine Learning Methods, Return On Investment, Statistical Machine Learning, Financial Statement Analysis, Financial Data, Market Data, Financial Management, Unstructured Data, Predictive Modeling, Web Scraping, Risk Management
★ 4.6 (1.8K) · Beginner · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Creative Problem-Solving, Problem Solving, Critical Thinking and Problem Solving, Creative Thinking, Analytical Skills, Creativity, Critical Thinking, Research, Communication
★ 4.9 (1.7K) · Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Critical Thinking, digital literacy, Information Management, Digital Communications, Personal Integrity, Data Sharing, Professionalism, Data Ethics, Organizational Skills, Ethical Standards And Conduct, Identity and Access Management
★ 4.9 (4.8K) · Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Critical Thinking, Logical Reasoning, Deductive Reasoning, Critical Thinking and Problem Solving, Analytical Skills, Writing, Research, Problem Solving, Higher Education
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Conflict Management, Workplace inclusivity, Team Management, Team Performance Management, Personal Development, Diversity Awareness, Team Collaboration, Team Oriented, Self-Awareness, Adaptability, Verbal Communication Skills, Culture, Relationship Management, Influencing, Relationship Building, Curiosity, Coordinating
★ 5 (6) · Beginner · Specialization · 1 - 3 Months

Creo Incubator
Skills you'll gain: Emotional Intelligence, Time Management, Empathy & Emotional Intelligence, Professional Networking, Web Presence, Independent Thinking, Relationship Management, Compassion, Rapport Building, Cultural Responsiveness, Goal Setting, Leadership Development, Resilience, Influencing, Leadership, Communication Strategies, Communication, Trustworthiness, Strategic Leadership, Entrepreneurship
Beginner · Specialization · 1 - 3 Months

The University of Sydney
Skills you'll gain: Critical Thinking, Research, Problem Solving, Critical Thinking and Problem Solving, Oral Comprehension, Ethical Standards And Conduct, English Language, Research Methodologies, Verbal Communication Skills, Higher Education, Personal Integrity, Writing, Creative Problem-Solving, Research Reports, Brainstorming, Planning
★ 4.9 (1.9K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Closing (Sales), Customer Relationship Management, Selling Techniques, B2B Sales, General Sales Practices, Sales Presentation, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Account Management, Sales Process, Overcoming Objections, Sales Management, Sales Strategy, Customer Relationship Building, Customer experience improvement, Negotiation, Price Negotiation, Growth Strategies, Relationship Building
Intermediate · Course · 1 - 3 Months