Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Illinois Tech
Skills you'll gain: Web Analytics, Paid media, Digital Marketing, Email Marketing, Marketing Analytics, Social Media Marketing, Earned Media, Social Media Campaigns, Social Media, Analytics, Owned Media, Digital Advertising, Performance Measurement, Mobile Banking, Data-Driven Decision-Making, Consumer Behaviour, Data Ethics, Key Performance Indicators (KPIs), Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Salesforce Development, Artificial Intelligence, Customer Data Management, Automation, Analytics, Data-Driven Decision-Making, Data Integration, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Cleansing, Exploratory Data Analysis, Data Preprocessing, Data Manipulation, Data Transformation, Data Quality, Data Analysis, Data Visualization, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Business Ethics, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Model Evaluation, Digital Transformation, Data-Driven Decision-Making, Feature Engineering, Regression Analysis, Supervised Learning, Python Programming, Cloud Computing, Data Quality, Classification Algorithms, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: GitHub, Git (Version Control System), Version Control, DevOps, Amazon Web Services, Collaborative Software, Continuous Integration, Linux, Code Review, Command-Line Interface
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Database Design, Database Systems, Data Migration, Databases, Solution Design
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Regression Analysis, Marketing Analytics, Statistical Software, Data Mining, Data-Driven Decision-Making, Business Intelligence, Statistical Methods, Business Analytics, Correlation Analysis, Target Market, Customer Analysis, SPSS, Data Analysis, Statistical Analysis, Marketing, Market Research, Consumer Behaviour, Microsoft Excel
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Application Deployment, Cloud Deployment, Amazon Web Services, Serverless Computing, Cloud Applications, Application Performance Management
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Serverless Computing, Amazon Web Services, Cloud Computing Architecture, Solution Architecture, Containerization, Data Migration, Cloud Deployment, Data Pipelines, Cloud Solutions, Data Processing
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation
Build toward a degree
Beginner · Course · 1 - 3 Months