• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Analysis

Results for "customer analysis"


  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment

    4.2 stars, 27 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.2 (27) · Intermediate · Guided Project · Less Than 2 Hours

  • S

    STARWEAVER

    Fundamentals of Credit Analysis

    Skills you'll gain: Credit Risk, Financial Statement Analysis, Financial Statements, Financial Analysis, Lending and Underwriting, Commercial Lending, Risk Analysis, Analysis, Balance Sheet, Business Metrics, Securities (Finance), Corporate Finance, Risk Management

    4.5 stars, 33 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (33) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • L

    LearnQuest

    Fundamentals of Data Analysis

    Skills you'll gain: Data Analysis, Analysis, Analytics, Statistical Analysis, Statistical Programming, Spreadsheet Software, Analytical Skills, Exploratory Data Analysis, Descriptive Analytics, Data Processing, Data Cleansing, Statistical Methods, Data Collection, Advanced Analytics, Statistics, R (Software), Predictive Analytics, Data Presentation, Query Languages, Data Visualization

    3.5 stars, 36 reviews, Beginner, Course, 1 - 3 Months

    ★ 3.5 (36) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Duke University

    Mastering Data Analysis in Excel

    Skills you'll gain: Predictive Modeling, Predictive Analytics, Microsoft Excel, Excel Formulas, Classification Algorithms, Data-Driven Decision-Making, Business Analytics, Financial Forecasting, Data Analysis, Model Evaluation, Business Risk Management, Data Literacy

    4.2 stars, 4K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.2 (4K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Introduction to Systems Analysis

    Skills you'll gain: Feasibility Studies, Systems Development, Process Modeling, Software Design Documents, Software Development Methodologies, Business Analysis, Functional Requirement, Software Design, Analysis, Business Process Modeling, Business Analysis Tools, Verbal Communication Skills, Communication, Software Development, Data Flow Diagrams (DFDs), Stakeholder Communications, Business Communication, Product Lifecycle Management, Stakeholder Engagement

    4.6 stars, 53 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (53) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University at Buffalo

    Data Analysis and Visualization

    Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Analysis Software, Data Visualization, Data Presentation, Data Visualization Software, Data-Driven Decision-Making, Business Analytics, Tableau Software, Statistical Visualization, Data Literacy, Data Analysis, Process Capability, Minitab, Data Cleansing, Business Intelligence, Statistical Analysis, Data Quality, Analysis, Process Analysis

    4.7 stars, 179 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (179) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI for Research & Analysis

    Skills you'll gain: Business Research, AI literacy, Market Research, Analytical Skills, Business Intelligence, Decision Intelligence, Market Analysis, Trend Analysis, Market Intelligence, Data Analysis, Forecasting, AI Integrations

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Illinois Urbana-Champaign

    Cluster Analysis in Data Mining

    Skills you'll gain: Unsupervised Learning, Data Mining, Applied Machine Learning, Machine Learning Algorithms, Spatial Analysis, Machine Learning Methods, Model Evaluation, Statistical Methods, Taxonomy, Exploratory Data Analysis, Algorithms, Verification And Validation

    4.5 stars, 411 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (411) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Operations Management: Organization and Analysis

    Skills you'll gain: Operations Management, Organizational Strategy, Operations, Manufacturing Operations, Operational Analysis, Business Operations, Inventory Control, Supply Chain, Operations Research, Process Analysis, Inventory and Warehousing, Operational Efficiency, Decision Making, Strategic Decision-Making, Business Strategies, Process Management, Cost Benefit Analysis, Demand Planning, Service Level, Performance Analysis

    4.7 stars, 1.3K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (1.3K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • G

    Google Cloud

    Analyze Customer Reviews with Gemini Using Python Notebooks

    Skills you'll gain: Gemini, Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, Application Development, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL

    Intermediate · Project · Less Than 2 Hours

  • U

    University of Colorado Boulder

    Object-Oriented Analysis & Design

    Skills you'll gain: Object Oriented Design, JUnit, Object Oriented Programming (OOP), Unified Modeling Language, Software Design Patterns, Software Testing, Java, Software Engineering, Java Programming, User Interface and User Experience (UI/UX) Design, Unit Testing, Software Design, Software Architecture, API Design, Model View Controller, Software Development, Test Driven Development (TDD), Programming Principles, Conceptual Design, Databases

    4.3 stars, 25 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.3 (25) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…293031…834

In summary, here are 10 of our most popular customer analysis courses

  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • Fundamentals of Credit Analysis: STARWEAVER
  • Fundamentals of Data Analysis: LearnQuest
  • Mastering Data Analysis in Excel: Duke University
  • Introduction to Systems Analysis: IBM
  • Data Analysis and Visualization: University at Buffalo
  • AI for Research & Analysis: AI CERTs
  • Cluster Analysis in Data Mining: University of Illinois Urbana-Champaign
  • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
  • Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok