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  • Customer Engagement

Results for "customer engagement"


  • I

    IBM

    Generative AI for Human Resources (HR) Professionals

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, HR Tech, ChatGPT, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI Enablement, LLM Application, AI literacy, Human Resource Management, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement

    4.7 stars, 12K reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • I

    IBM

    IBM DevOps and Software Engineering

    Skills you'll gain: User Story, Cloud Deployment, CI/CD, Unit Testing, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, OpenShift, Istio, Kubernetes, Linux Commands, Cloud Infrastructure, Test Driven Development (TDD), Devops Tools, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development

    4.6 stars, 66K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (66K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • I
    S

    Multiple educators

    Generative AI for Growth Marketing

    Skills you'll gain: Prompt Patterns, Personalized Campaigns, Data-Driven Marketing, MarTech, Strategic Marketing, AI Enablement, LLM Application, AI literacy, Email Automation, Driving engagement, Model Evaluation, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Augmented and Virtual Reality (AR/VR), Content Creation, Image Quality, Machine Learning, Data Synthesis, Image Analysis

    4.7 stars, 12K reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • M

    Meta

    Meta Social Media Marketing

    Skills you'll gain: Meta Ads Manager, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Target Audience, Social Media Campaigns, Paid media, Social Media Strategy, Customer Analysis, Content Creation, Marketing Effectiveness, Persona Development, Marketing Analytics, Advertising Campaigns, Social Media Analytics, Instagram, Presentations, Digital Marketing, Brand Management

    4.8 stars, 23K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (23K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • U

    University of London

    Brand Management: Aligning Business, Brand and Behaviour

    Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Culture Transformation, Employee Engagement, Global Marketing, Experience Design, Customer experience strategy (CX), Human Resource Strategy, Human Resources, Organizational Change, Organizational Development, Behavior Management, Business Valuation, Consumer Behaviour, Cross-Functional Collaboration

    4.9 stars, 7.9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (7.9K) · Beginner · Course · 1 - 3 Months

    Status: Trending right now
    Trending right now
    Category: Preview
    Preview
  • C

    Coursera

    Perform Cohort Analysis

    Skills you'll gain: Customer Retention, Customer Analysis, Brand Loyalty, Conversion Funnel Analysis, Customer Insights, Web Analytics, Google Analytics, Customer Success Management, Customer Engagement, Customer Acquisition Management, Trend Analysis, Marketing Effectiveness, Customer experience improvement, Business Metrics, Analysis, Performance Metric, Target Audience

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Google Digital Marketing & E-commerce

    Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Paid media, Social Media Management, Online Advertising, Search Engine Optimization, Performance Measurement, Spreadsheet Software, Client Services, Campaign Management, E-Commerce, Loyalty Programs, Marketing, Web Presence, Interviewing Skills

    4.8 stars, 51K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (51K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Introduction to Marketing

    Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Strategic Marketing, Brand Marketing, Go To Market Strategy, Marketing Planning, Brand Strategy, Marketing Strategy and Techniques, Brand Management, Product Marketing, Marketing Effectiveness, Customer Insights, Brand Loyalty, Target Market, Marketing Communications, Marketing Analytics, Target Audience, Promotional Strategies

    4.8 stars, 13K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (13K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    IBM IT Support

    Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Technical Support and Services, Cloud Computing, Generative AI, Cloud Computing Architecture, Hardware Troubleshooting, IT Service Management, Generative AI Agents, Cloud Services, Cloud Development, Cloud Deployment, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service

    4.7 stars, 13K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier

    Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Agentic Workflows, Generative AI, LLM Application, AI literacy, Email Automation, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI Workflows, AI powered creativity, Artificial Intelligence, Automation

    4.8 stars, 8.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (8.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI for Program Managers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Program Management, ChatGPT, Risk Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Stakeholder Analysis, Strategic Decision-Making, LLM Application, AI literacy, Decision Intelligence, Stakeholder Management, AI Integrations, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Governance

    4.7 stars, 12K reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Technology & Software Sales Fundamentals

    Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics

    4.6 stars, 528 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (528) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1…293031…395

In summary, here are 10 of our most popular customer engagement courses

  • Generative AI for Human Resources (HR) Professionals: IBM
  • IBM DevOps and Software Engineering: IBM
  • Generative AI for Growth Marketing: IBM
  • Meta Social Media Marketing: Meta
  • Brand Management: Aligning Business, Brand and Behaviour: University of London
  • Perform Cohort Analysis: Coursera
  • Google Digital Marketing & E-commerce: Google
  • Introduction to Marketing: University of Pennsylvania
  • IBM IT Support: IBM
  • ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier: Vanderbilt University

Other topics to explore

Arts and Humanities
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Business
1095 courses
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668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
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137 courses
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413 courses
Social Sciences
401 courses
Language Learning
150 courses

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