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  • It Service Management

Results for "it service management"


  • P

    Packt

    IT for Business: Digital Transformation Strategy

    Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Business Transformation, Digital Transformation, Risk Analysis, Risk Management, Governance, Service Management, Business Strategies, Business Strategy, Compliance Management, Service Design, Strategic Planning

    Intermediate · Course · 1 - 3 Months

  • G

    Google

    IT Security: Defense against the digital dark arts

    Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Security Controls, Cybersecurity, Security Awareness, AI Security, Encryption, Cryptography, Security Strategy, Computer Security Awareness Training, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management, Threat Detection, Hardening, Malware Protection, Cryptographic Protocols

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Zabbix: Configure, Monitor & Secure IT Systems

    Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, VMware ESX Servers, Continuous Monitoring, System Configuration, Incident Management, Operating System Administration, Linux Servers, Virtualization and Virtual Machines, Security Controls, Windows Servers, Software Installation, Microsoft Windows, Dashboard Creation, Databases

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Getting Started with IT-based Entrepreneurship

    Skills you'll gain: Business Modeling, Entrepreneurship, Product Development, New Business Development, Emerging Technologies, Technology Strategies, Business Strategy, Information Technology, Legal Risk, Scalability, Innovation, Team Building

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Advanced Credit Risk Modeling - IT Sector

    Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Financial Statements, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Service Orchestration and Choreography on Google Cloud

    Skills you'll gain: Microservices, Cloud-Native Computing, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Cloud-Based Integration, Serverless Computing, Service Oriented Architecture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Advanced Budgeting Across Automobile, IT & Banking

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Budget Management, Budgeting, Banking Services, Banking, Financial Data, Revenue Forecasting, Financial Forecasting, Trend Analysis, Business Modeling, Financial Analysis, Cost Estimation, Operating Budget, Cost Management, Financial Management, Corporate Finance, Financial Modeling, Forecasting, Business

    Beginner · Specialization · 1 - 3 Months

  • I

    IBM

    Generative AI for IT Systems Analysts and Architects

    Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Generative Model Architectures, Business Workflow Analysis, Systems Analysis, AI Workflows, AI literacy, Process Optimization, Miro AI, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Integrando DevOps con Azure App Service

    Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Devops Tools, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, GitHub

    Intermediate · Guided Project · Less Than 2 Hours

  • D

    Dell

    Dell Technologies Introduction to IT Sales

    Skills you'll gain: Active Listening, Communication Strategies, Business Communication, Communication, Strategic Communication, Professional Development, Verbal Communication Skills, Professionalism, Emotional Intelligence, Sales Presentation, Empathy & Emotional Intelligence, Adaptability, Sales Training, General Sales Practices, Technical Sales, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Preparation for CompTIA A+ Certification

    Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices

    4.6
    Rating, 4.6 out of 5 stars
    ·
    287 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular it service management courses

  • IT for Business: Digital Transformation Strategy: Packt
  • IT Security: Defense against the digital dark arts : Google
  • Zabbix: Configure, Monitor & Secure IT Systems: EDUCBA
  • Getting Started with IT-based Entrepreneurship: University of Minnesota
  • Advanced Credit Risk Modeling - IT Sector: EDUCBA
  • Preparing for Your Retail Customer Service Role: CVS Health
  • Service Orchestration and Choreography on Google Cloud: Google Cloud
  • Advanced Budgeting Across Automobile, IT & Banking: EDUCBA
  • Generative AI for IT Systems Analysts and Architects: IBM
  • Integrando DevOps con Azure App Service: Coursera

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