Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Figma (Design Software), User Interface (UI), Mockups, Adobe XD, Responsive Web Design, User Experience, User Centered Design, Wireframing, Microsoft Copilot, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Prototyping, Mobile Development
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Ideation, Creative Problem-Solving, Innovation, Brainstorming, Storytelling, Human Centered Design, Data Visualization, User Experience Design, Test Tools, Empathy
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI) Design, Figma (Design Software), UI Components, User Experience Design, Layout Design, Prototyping, Wireframing, Mobile Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Surveys, Market Research, Customer Insights, Marketing, Marketing Analytics, User Research, Research Methodologies, Market Analysis, Google Analytics, Data Collection, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Visualization, Data Visualization Software, Tableau Software, Data Storytelling, Data Presentation, Exploratory Data Analysis, Design Elements And Principles, Data Analysis, Color Theory, Data Ethics, User Centered Design, Human Factors
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), User Interface and User Experience (UI/UX) Design, Prototyping, Wireframing, User Research, User Story, Presentations, Human Factors, User Centered Design, Persona (User Experience), Ideation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Engineering Drawings, Construction Engineering, Hydraulics, Mechanical Design, Plumbing, Blueprint Reading, Petroleum Industry, Building Codes, Process Flow Diagrams, Civil Engineering, Construction Management, Oil and Gas, Failure Analysis, Construction, Engineering Analysis, Engineering Calculations, Energy and Utilities, Mechanical Engineering, Chemical Engineering, Process Engineering
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: MySQL, Data Migration, Google Cloud Platform, Operational Databases, Database Administration, Virtual Private Networks (VPN), Database Management
Advanced · Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Virtual Networking, Cloud Applications, Cloud Deployment, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking
Advanced · Project · Less Than 2 Hours