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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Practices: Apply, Evaluate & Optimize from Mindset

    Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Pesquisa de Mercado com Métodos Qualitativos

    Skills you'll gain: Qualitative Research, Data Collection, Market Research, Analysis, Marketing, Surveys, Research Methodologies, Focus Group, Research, Presentations, Consumer Behaviour, Interviewing Skills

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Building Batch Pipelines in Cloud Data Fusion

    Skills you'll gain: Data Wrangling, Data Transformation, Data Pipelines, Extract, Transform, Load, Cloud Engineering, Google Cloud Platform, Data Integration, Cloud Development, Cloud-Based Integration, Data Analysis, Database Administration, Data Management

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    ENARSI (300-410) v1.1 Video Training Series

    Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Protocols, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks, Virtual Networking, Authentications, Debugging

    Intermediate · Course · 3 - 6 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Network Load Balancer

    Skills you'll gain: Load Balancing, Amazon Web Services, Network Performance Management, Network Architecture, Scalability, TCP/IP, Network Protocols, Servers

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Big Data Technologies

    Skills you'll gain: NoSQL, Big Data, Apache Hadoop, Apache Spark, Data Infrastructure, Real Time Data, Apache Kafka, Data Management, Apache Cassandra, Apache Hive, Data Lakes, MongoDB, Databases, Data Ethics, Distributed Computing, Data Processing, Informatics, Cloud Computing, Software Design Patterns, Data Storage

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Cloud Spanner: Qwik Start

    Skills you'll gain: SQL, Google Cloud Platform, Relational Databases, Database Architecture and Administration, Data Integrity, Databases, Cloud Storage, Cloud Management, Scalability, Data Storage Technologies

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Hadoop and Spark Fundamentals

    Skills you'll gain: PySpark, Apache Hadoop, Apache Spark, Big Data, Apache Hive, Data Lakes, Analytics, Data Processing, Data Import/Export, Data Integration, Linux Commands, File Systems, Text Mining, Data Transformation, Data Management, Distributed Computing, Command-Line Interface, Relational Databases, Java, C++ (Programming Language)

    Intermediate · Specialization · 1 - 4 Weeks

  • G

    Google Cloud

    Bigtable: Qwik Start - Command Line

    Skills you'll gain: Google Cloud Platform, NoSQL, Big Data, Database Administration, Databases, Data Manipulation, Command-Line Interface, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Cloud Functions: Qwik Start - Command Line

    Skills you'll gain: Cloud Deployment, Google Cloud Platform, Cloud Applications, Command-Line Interface, Cloud Computing, Serverless Computing, Test Tools, Cloud Services, System Monitoring

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Six Sigma Green Belt: Apply, Analyze & Improve

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Analytics as a Service for Data Sharing Partners

    Skills you'll gain: Dashboard, Data Sharing, Cloud Computing, Big Data, Data Access, Google Cloud Platform, Data Visualization, Data Management

    Beginner · Project · Less Than 2 Hours

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1…298299300…388

In summary, here are 10 of our most popular customer service courses

  • Agile Practices: Apply, Evaluate & Optimize from Mindset: EDUCBA
  • Pesquisa de Mercado com Métodos Qualitativos: Fundação Instituto de Administração
  • Building Batch Pipelines in Cloud Data Fusion: Google Cloud
  • ENARSI (300-410) v1.1 Video Training Series: Packt
  • Getting Started with Network Load Balancer: Amazon Web Services
  • Big Data Technologies: Illinois Tech
  • Cloud Spanner: Qwik Start: Google Cloud
  • Hadoop and Spark Fundamentals: Pearson
  • Bigtable: Qwik Start - Command Line: Google Cloud
  • Cloud Functions: Qwik Start - Command Line: Google Cloud

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