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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • E

    EDUCBA

    Build Interactive Power BI Dashboards for Business Reporting

    Skills you'll gain: Dashboard Creation, People Analytics, Business Reporting, Business Intelligence, Data Storytelling, Business Analysis, Business Analytics, Data Validation, Data Transformation

    5 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (12) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Créer une présentation d’entreprise sur Microsoft Powerpoint

    Skills you'll gain: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Productivity Software, Business Communication, Business Process

    Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • P

    Packt

    AWS Core Services and Cloud Foundations

    Skills you'll gain: Identity and Access Management, Cloud Hosting, Cloud Infrastructure, Cloud Services, Cloud Solutions, User Provisioning, Authorization (Computing), Web Servers, Role-Based Access Control (RBAC), Cloud Storage, Database Management Systems, Frontend Performance, Databases, Database Management, Security Controls, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Environmental Project Management: Stakeholder Outreach

    Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Stakeholder Engagement, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Communication Strategies, Technical Communication, Advocacy, Trustworthiness, Project Management

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master Agile & Scrum: Analyze, Apply & Deliver Excellence

    Skills you'll gain: Agile Product Development, Continuous Improvement Process, Project Estimation, Collaborative Software, Lean Methodologies

    5 stars, 11 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (11) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Logical Operations

    Microsoft Excel 365: From Zero to Mastery

    Skills you'll gain: Pivot Tables And Charts, Key Performance Indicators (KPIs), Microsoft Excel, Dashboard, Data Presentation, Data Visualization, Data Analysis Expressions (DAX), Dashboard Creation, Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)

    Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • L

    LearnQuest

    Advanced Sales Training: Challenging, Coaching, and Closing

    Skills you'll gain: Overcoming Objections, Consultative Selling, Selling Techniques, Diversity Training, Consultative Approaches, Coaching, Sales Development, Team Collaboration, Sales Strategy, Intercultural Competence, Sales Training, Sales Prospecting, Collaboration, Consumer Behaviour, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications

    Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Customer-Centric Enterprise: Product Lifecycle Management

    Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Product Development, Growth Strategies, Business Priorities, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer Insights

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Architecting with Google Kubernetes Engine: Foundations em Português Brasileiro

    Skills you'll gain: Kubernetes, Containerization, Cloud Infrastructure, Google Cloud Platform, Cloud Platforms, Cloud Computing Architecture, Cloud Computing, Cloud Management, Application Deployment, Infrastructure Architecture, Cloud Deployment

    4.8 stars, 8 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (8) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Advanced Kotlin for Multi-Platform Development

    Skills you'll gain: Kotlin, Android Jetpack, Cross Platform Development, Mobile Development, Cloud Deployment, Android Development, Mobile Development Tools, Code Reusability, Back-End Web Development, UI Components, Server Side, Google Cloud Platform, Cloud Development, Frontend Integration, MongoDB, Interoperability, User Interface (UI), Web Applications, Systems Integration, Restful API

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • L

    Logical Operations

    Excel: Statistical Analysis and Data Transformation

    Skills you'll gain: Data Transformation, Microsoft Excel, Sampling (Statistics), Data Cleansing, Data Wrangling, Statistical Visualization, Data Analysis Software, Data Analysis, Statistical Analysis, Data Integration, Microsoft 365, Productivity Software

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Corporate Finance Institute

    Economics for Financial Advisors

    Skills you'll gain: Consumer Behaviour, Economics, Economic Development, Market Data, Business Economics, Financial Policy, General Finance, Behavioral Economics, Market Dynamics, Decision Making, Fiscal Management, Public Policies

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular customer service courses

  • Build Interactive Power BI Dashboards for Business Reporting: EDUCBA
  • Créer une présentation d’entreprise sur Microsoft Powerpoint: Coursera
  • AWS Core Services and Cloud Foundations: Packt
  • Environmental Project Management: Stakeholder Outreach: University of Maryland, College Park
  • Master Agile & Scrum: Analyze, Apply & Deliver Excellence: EDUCBA
  • Microsoft Excel 365: From Zero to Mastery: Logical Operations
  • Advanced Sales Training: Challenging, Coaching, and Closing: LearnQuest
  • Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
  • Architecting with Google Kubernetes Engine: Foundations em Português Brasileiro: Google Cloud
  • Advanced Kotlin for Multi-Platform Development: Board Infinity

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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