
Alex Genadinik
Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Cloud Management, Technical Support, Technical Support and Services, Service Level, Technical Communication, Cloud Services, Service Management, Issue Tracking, Data Access
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Customer Data Management, Data-Driven Marketing, Analytics, Data Analysis, Business Reporting, Data Literacy, Data Collection, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Time Management, Project Management Software, Data Entry, Goal Setting, Dashboard, Timelines, Project Coordination, Coordinating, Risk Analysis, Project Management, Capacity Planning, Workflow Management, Project Scoping, Project Performance, Trend Analysis, Resource Allocation, Key Performance Indicators (KPIs), Data Management, Analytics, Business
Beginner · Course · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Creo Incubator
Skills you'll gain: Team Motivation, Team Management, Clinical Leadership, Patient Communication, Team Performance Management, Team Leadership, Constructive Feedback, Team Building, Emotional Intelligence, Healthcare Project Management, Decision Making, Communication Strategies, Conflict Management, Project Management, Leadership and Management, Leadership, Communication, Empathy, Empathy & Emotional Intelligence, Health Care
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Innovation, Project Risk Management, Risk Management, New Product Development, Strategic Partnership, Product Development, Project Portfolio Management, Portfolio Management
Build toward a degree
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Discussion Facilitation, Content Performance Analysis, Social Media Content, Conflict Management, Content Creation, Social Media Analytics, Driving engagement, Content Marketing, Mediation, Content Strategy, Loyalty Programs, Diversity Awareness, Cross-Channel Marketing, Content Optimization, Responsible AI, AI Personalization, Drive Engagement, Social Media Management, Brand Loyalty, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales Enablement, Business Planning, Conflict Management, Marketing, Marketing Planning, General Sales Practices, Strategic Marketing, Market Intelligence, Product Planning, Customer Analysis, Competitive Intelligence
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Agile Project Management, Team Oriented, Agile Product Development, Risk Management, Agile Methodology, Risk Management Framework, Project Risk Management, Change Management, Process Management, Risk Mitigation, Product Roadmaps, Product Quality (QA/QC), Sprint Planning, Project Management Life Cycle, Project Management, Quality Assurance, Workflow Management, Project Planning, Waterfall Methodology, Case Studies
Intermediate · Course · 3 - 6 Months