• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: Preview
    Preview
    I

    IBM

    Application Modernization for Enterprise Systems

    Skills you'll gain: Event-Driven Programming, DevOps, Data Integration, z/OS, Hybrid Cloud Computing, Devops Tools, Mainframe Technologies, Mainframe Computing, Cloud Applications, Enterprise Application Management, Data Access, Cloud API, Application Programming Interface (API), Computer Programming

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Jira: Create, Track, and Workflow Issues

    Skills you'll gain: Jira (Software), Issue Tracking, Dashboard Creation, User Story, Dashboard, Workflow Management, Scrum (Software Development), Kanban Principles, Sprint Planning, Concision, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Street Photography: Gear, Style & On-the-Street Skills

    Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resourcefulness, Resilience, Social Skills, Overcoming Obstacles, Self-Awareness, Storytelling, Tactfulness, Adaptability, Interpersonal Communications, Creativity

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Gemini and Vertex AI: Building Intelligent Applications

    Skills you'll gain: Prompt Engineering, Gemini, Model Deployment, Generative AI, Google Gemini, Generative AI Agents, Generative Model Architectures, Prompt Patterns, Cloud Deployment, Model Optimization, Application Deployment, Token Optimization, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Google Cloud Platform, Artificial Intelligence, AI Personalization, Python Programming, Software Development Tools, Cloud Platforms

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Launching Your Music Career

    Skills you'll gain: Business Modeling, Business Strategy, Business Planning, Drive Engagement, Strategic Planning, Recruitment, Music Performance, Event Management, Portfolio Management, Business Management, Entrepreneurship, Performing Arts, Professional Networking, Web Presence, Value Propositions, Growth Strategies, Marketing Strategies, Promotional Strategies, Target Market

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Supply Chain Management for Retail Professionals

    Skills you'll gain: Inventory and Warehousing, Warehousing, Warehouse Management, Retail Store Operations, Warehouse Operations, Procurement, Reverse Logistics, Logistics Management, Strategic Sourcing, Inventory Control, Logistics, Supply Chain, Supplier Relationship Management, Supply Chain Management, Order Fulfillment, Customer Service, Operations, Barcoding, Loyalty Programs, Relationship Management

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Salesforce Essentials and Core Concepts

    Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data Validation, Cloud Computing Architecture, Object-Relational Mapping, Cloud Computing, Application Design, Data Integrity, System Configuration, Automation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Managing Storage and Networking

    Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Remote Access Systems, Windows Servers, iSCSI Configuration, Virtual Private Networks (VPN), Microsoft Servers, Microsoft Windows, Network Administration, Microsoft Azure, Network Infrastructure, Public Key Infrastructure, Data Storage Technologies, Infrastructure As A Service (IaaS), Data Storage, Network Security, Cloud Storage, Hybrid Cloud Computing, Proxy Servers, File Management, File Systems

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Freelance Editor Marketing: Attract Your Ideal Clients

    Skills you'll gain: Social Media Content, Social Media Strategy, Social Media Management, Social Media Marketing, Instagram, Web Presence, Video Editing, Editing, Digital Brand Strategy, Professional Development, Customer Engagement, Branding, Portfolio Management, Promotional Strategies

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of the Arts London

    Introduction to Creative AI

    Skills you'll gain: AI powered creativity, PyTorch (Machine Learning Library), Artificial Intelligence, Model Training, Creativity, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Creative Thinking, Generative AI, Artificial Neural Networks, Responsible AI, Creative Problem-Solving, Creative Design, Machine Learning Methods, Data Ethics, Critical Thinking

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    Interpreting the Statement of Cash Flows

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Cash Flows, Financial Analysis, Financial Acumen, Cash Management, Financial Accounting, Financial Reporting, Accounting, Business, General Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Retail Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Retail Store Operations, Competitive Analysis, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Sustainable Business, Analysis, Organizational Development

    5
    Rating, 5 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

1…317318319…470

In summary, here are 10 of our most popular customer insights courses

  • Application Modernization for Enterprise Systems: IBM
  • Jira: Create, Track, and Workflow Issues: Coursera
  • Street Photography: Gear, Style & On-the-Street Skills: Skillshare
  • Gemini and Vertex AI: Building Intelligent Applications: Edureka
  • Launching Your Music Career: University of Colorado Boulder
  • Supply Chain Management for Retail Professionals: EDUCBA
  • Salesforce Essentials and Core Concepts: Packt
  • Managing Storage and Networking: SkillUp
  • Freelance Editor Marketing: Attract Your Ideal Clients: Skillshare
  • Introduction to Creative AI: University of the Arts London

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok