
Skills you'll gain: Journey Mapping, Business Transformation, SAP S/4HANA, Technology Solutions, Technical Documentation, Relationship Building, Software As A Service, Consultative Approaches, Enterprise Architecture, ABAP RESTful Programming Model (RAP), Solution Architecture, Enterprise Resource Planning, System Design and Implementation, Project Implementation, Project Closure, Test Planning, Requirements Analysis, Stakeholder Communications, Project Management, Workforce Development
★ 4.6 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

The Expert Academy
Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Brand Marketing, Customer Analysis, Cross Selling, Brand Management, Branding, Customer Engagement, Brand Strategy, Revenue Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, USB, Wireless Networks, Mobile Security, Data Storage Technologies, Network Troubleshooting, Data Storage, Computer Hardware, Telecommunications, Peripheral Devices, General Networking, System Configuration, Help Desk Support, Networking Hardware, Cloud Storage, Technical Support, Computer Networking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Hardware Architecture, Computer Hardware, Networking Hardware, Network Protocols, Virtual Local Area Network (VLAN), Network Support, Computer Architecture, Peripheral Devices, Desktop Support, Hardware Troubleshooting, TCP/IP, Wireless Networks, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, Network Planning And Design, Computer Networking, Technical Support and Services, System Configuration, Mobile Security
Beginner · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Market Opportunities, AI Product Strategy, Responsible AI, Technical Management, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Artificial Intelligence, Applied Machine Learning, AI literacy, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales
★ 4.9 (332) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Marketing, Consumer Behaviour, Business-To-Consumer, B2B Sales, Purchasing, Target Market, Marketing Psychology, Marketing, Customer Analysis, Enterprise Sales, Market Dynamics, Strategic Marketing, Culture, Target Audience, New Product Development, Social Sciences, Marketing Strategies, Decision Making, Organizational Structure, Procurement
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development
Intermediate · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Digital Marketing Tools, Social Media, Social Media Strategy, Social Media Marketing, Google Ads, Digital Marketing, Social Media Management, Social Media Content, Customer Relationship Management, Media Buying, Content Performance Analysis, Digital Marketing Campaigns, Digital Brand Strategy, Digital Analysis, Campaign Management, Marketing Budgets, Digital Media Strategy, Marketing, Paid media, Analytics
★ 4.7 (2.8K) · Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (576) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Strategic Planning, Business Strategies, Organizational Strategy, Corporate Strategy, Financial Analysis, Strategic Thinking, Financial Planning, Business Strategy, Financial Management, Corporate Finance, Strategic Decision-Making, Investment Management, Plan Execution, Performance Measurement, Performance Analysis, Key Performance Indicators (KPIs), Investments, Business Valuation
★ 4.6 (14) · Beginner · Course · 1 - 4 Weeks