Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Prompt Engineering, Postman API Platform, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Process Improvement, Backlogs, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, No-Code Development, Configuration Management, Debugging, Data-Driven Decision-Making, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Session Initiation Protocols, System Configuration, Collaborative Software, Configuration Management, Network Administration, Telecommunications, Communication Systems, Systems Integration, Scalability, Digital Communications
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Analytics, Web Analytics, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Fixed Asset, Financial Statement Analysis
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Empathy, Creativity, Self-Awareness, Emotional Intelligence, Personal Development, Professional Development, Cognitive flexibility, Stress Management, Conflict Management, Cultural Diversity, Problem Solving, Mindfulness, Decision Making, Psychology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Reconciliation, QuickBooks (Accounting Software), Spreadsheet Software, Accounting Records, Investigation, Variance Analysis, Financial Statements, Accounts Payable, Financial Controls, Financial Auditing, Fraud detection, Analysis, Verification And Validation, Payment Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hedge Accounting, Financial Reporting, Technical Accounting, International Finance, Financial Accounting, Derivatives, Generally Accepted Accounting Principles (GAAP), Accounting, Financial Statements, Financial Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Context Protocol, AI Security, Scalability, Software Architecture, Servers, Interoperability, System Design and Implementation, API Design, Enterprise Security, Real Time Data, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Endpoint Detection and Response, Intrusion Detection and Prevention, Threat Detection, Threat Management, Cybersecurity, Security Information and Event Management (SIEM), Event Monitoring, Cyber Attacks, Cyber Security Assessment, Continuous Monitoring, Security Management, Malware Protection, Cyber Engineering, Security Testing, Cyber Governance, Linux
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Product Lifecycle Management, Design Thinking, Product Roadmaps, Customer Insights, Agile Methodology, Customer Engagement, Product Testing, Web Analytics, Data-Driven Decision-Making, Growth Strategies, User Story, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving
Beginner · Course · 1 - 4 Weeks