Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wide Area Networks, TCP/IP, Network Routing, Network Monitoring, Network Administration, Network Infrastructure, Network Protocols, Telecommunications, Service Level, System Configuration
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Java Platform Enterprise Edition (J2EE), Software Design Patterns, Java, Enterprise Architecture, Secure Coding, Application Servers, Software Design, Model View Controller, Software Architecture, Application Security, Maintainability, Programming Principles, Authorization (Computing), Authentications, Debugging, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Integration, DevOps, Apache Tomcat, Kubernetes, Docker (Software), Continuous Deployment, Apache Maven, Application Deployment, Containerization, Amazon Web Services, YAML, Git (Version Control System)
Advanced · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Validation, Data Cleansing, Alteryx, Data Quality, Microsoft Excel, Data Integrity, Data Integration, Data Import/Export, Data Loss Prevention, Anomaly Detection
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, Cost Management, DevOps, Budget Management, Scalability, Operational Efficiency, Operational Excellence, Site Reliability Engineering, Identity and Access Management, Corporate Sustainability, Sustainable Business, Disaster Recovery
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Storage, Data Storage, Amazon CloudWatch, File Systems, Data Migration, System Monitoring, Security Controls
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: File Systems, File Management, Google Cloud Platform, Cloud Storage, Kubernetes, Data Storage, Cloud Management
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Kubernetes, Threat Modeling, Hardening, Verification And Validation, Google Cloud Platform, Security Controls, Vulnerability Assessments, Cloud Computing
Advanced · Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Water Sustainability, Sanitation, Water Resource Management, Water Quality, Governance, Environmental Engineering, Sustainable Development, Corporate Strategy, Corporate Sustainability, Business Management, Sustainability Standards, Service Management, Business Process, Environment and Resource Management, Entrepreneurship, Innovation, Operational Efficiency, Change Management, Operational Data Store
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Branding, Performance Measurement, A/B Testing, Community Development
Beginner · Course · 1 - 4 Weeks