IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Organizational Change, Key Performance Indicators (KPIs), Management Training And Development, Team Performance Management, Employee Performance Management, Performance Management, Leadership and Management, Performance Measurement, Meeting Facilitation, Constructive Feedback, Professional Development, Personal Development, Goal Setting, Active Listening, Communication Strategies, Self-Awareness
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: AI Security, Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Cybersecurity, Law, Regulation, and Compliance, Fraud detection, Prompt Engineering, Public Affairs
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Computational Logic, Laboratory Experience, Technical Standard
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Predictive Modeling, Business Transformation, Strategic Decision-Making, Forecasting, Technology Strategies, Emerging Technologies, Business Strategies, Leadership, Market Analysis
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Ideation, Instructional Design, Brainstorming, Design Strategies, Content Creation, Persona Development, Professional Development, digital literacy
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Social Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Databases, Data Processing, Social Sciences, Trend Analysis, Data Collection, Unstructured Data, Simulations, Big Data, Machine Learning, Computational Thinking, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems, Authentications
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Positivity, Self-Awareness, Resilience, Personal Development, Emotional Intelligence, Leadership, Growth Mindedness, Visionary, Empathy, Relationship Building, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Team Building, Clinical Leadership, Team Leadership, Professional Development, Leadership, Health Informatics, Innovation, Interpersonal Communications, Cultural Diversity
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Text Mining, Innovation, Data Integration, Unstructured Data, Big Data, Data Analysis, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Feature Engineering, Analysis, Model Evaluation, Natural Language Processing, Technical Writing, Classification Algorithms, Algorithms
Mixed · Course · 1 - 3 Months

Infosec
Skills you'll gain: Cyber Governance, Security Management, Information Systems Security, Cybersecurity, Governance, Cyber Security Strategy, Cyber Risk, Information Assurance, Leadership, Change Management, Business Leadership
Beginner · Course · 1 - 4 Weeks