Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Authorization (Computing), Authentications, Azure DevOps, DevSecOps, Security Controls, Performance Tuning, Identity and Access Management, Microsoft Azure, System Monitoring, DevOps, Continuous Monitoring, Personally Identifiable Information, Application Performance Management
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Generative AI Agents, CrewAI, AI Orchestration, Generative AI, Agentic systems, Prompt Patterns, Tool Calling, LLM Application, Model Deployment, Responsible AI, Scalability, Application Deployment, Collaboration, Data Integration, Job Evaluation, Logical Reasoning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Branding, Brand Management, Customer Engagement, Strategic Partnership, Marketing Strategy and Techniques, Loyalty Programs, Digital Transformation, Innovation, Social Media Strategy, Customer experience improvement, Technology Strategies, Data Analysis, Customer Relationship Management, Personalized Service, Content Strategy, Market Dynamics, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Database Application, Google Cloud Platform, Cloud Applications, PostgreSQL, Containerization, Data Access, User Accounts, Proxy Servers, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Duke University
Skills you'll gain: Cloud Deployment, Containerization, Microservices, Rust (Programming Language), Unit Testing, Cloud Computing, Development Environment, Application Frameworks, Programming Principles, Restful API, Algorithms
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Cloud Services, Cloud Computing, Microsoft Azure, CI/CD, Cloud Infrastructure, Cloud Applications, Infrastructure As A Service (IaaS), Application Deployment, Continuous Deployment, Continuous Integration, Platform As A Service (PaaS), Development Testing, Angular, System Testing, Node.JS, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Servers, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours

Infosec
Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Computing, Model Deployment, Cloud Deployment, Istio, Tensorflow, Google Cloud Platform, MLOps (Machine Learning Operations), Kubernetes, Continuous Deployment, Microservices, Load Balancing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Test Script Development, Test Automation, Acceptance Testing, Software Testing, Web Development Tools, Usability Testing, Data Validation, Debugging
Intermediate · Guided Project · Less Than 2 Hours