IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Cognitive flexibility, Relationship Building, Scientific Methods, Personal Development, Personal Attributes, Self-Awareness, Qualitative Research, Research, Positive Behavior Support, Psychology
★ 4.8 (8.6K) · Beginner · Specialization · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Video Game Development, Game Design, Software Engineering, Programming Principles, Software Development, Event-Driven Programming, Computer Programming, Code Reusability, Computational Thinking, Algorithms
★ 4.7 (3.9K) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Radiology, Diagnostic Radiology, Patient Education and Support, Mammography, Radiation Therapy, Molecular Biology, Diagnostic Tests, X-Ray Computed Tomography, Clinical Trials, Molecular, Cellular, and Microbiology, Capillary, Pain Management, Preventative Care, Treatment Planning, Hemodynamics, Drug Development, Cell Biology, Biology
★ 4.8 (9.9K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Modeling, Process Mapping, Business Process Modeling, Process Analysis, Business Analysis, Data Storytelling, Business Analysis Tools, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Business Systems Analysis, Systems Design, Communication Planning, Test Planning, Information Technology, Database Management, Agile Methodology
★ 4.7 (4.9K) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Stakeholder Engagement, Team Motivation, Project Management Life Cycle, Resource Management, Project Planning, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
★ 4.8 (5.8K) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Information Architecture, Auditing, Cloud Management, Content Management Systems, Document Management, Technical Documentation, Collaborative Software, Software Documentation, Information Management, Document Control, IT Management, Content Management, Content Optimization, Data Governance, Technical Writing, Proposal Development
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Pediatric First Aid, Stress First Aid, Emergency Response, First Aid, Emergency Services, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Developmental Disabilities, Psychology, Working With Children, Child Development, Social Work
★ 4.9 (11K) · Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Pandas (Python Package), Data Manipulation, NumPy, Data Processing, Data Cleansing, Data Wrangling, Data Transformation, Data Preprocessing, Data Science, Statistical Analysis, Data-Driven Decision-Making, Pivot Tables And Charts, Data Analysis, Statistical Methods, Python Programming, Data Import/Export, Scripting Languages, Probability & Statistics, Programming Principles, Text Mining
★ 4.5 (27K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), Hypertext Markup Language (HTML), Web Frameworks, Web Development, Web Development Tools, Cascading Style Sheets (CSS), Web Design, React.js, General Networking, Javascript, Web Servers
★ 4.8 (14K) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Dimensionality Reduction, Linear Algebra, Regression Analysis, NumPy, Calculus, Unsupervised Learning, Applied Mathematics, Statistical Methods, Descriptive Statistics, Model Optimization, Mathematical Software, Jupyter, Statistics, Numerical Analysis, Applied Machine Learning, Geometry, Artificial Neural Networks, Data Science, Data Manipulation, Data Transformation
★ 4.6 (15K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard Creation, Security Controls, Technical Documentation, Collaboration, Dashboard, Collaborative Software, Report Writing, Sprint Retrospectives, Team Building, Multi-Factor Authentication, Document Management, Workflow Management, Performance Testing, Taking Meeting Minutes, Content Management, IT Automation, Cross-Functional Collaboration, Performance Stress Testing, System Configuration, Content Creation
Intermediate · Specialization · 3 - 6 Months