Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

ESSEC Business School
Skills you'll gain: Meeting Facilitation, Collaboration, Organizational Skills, Cooperation, Discussion Facilitation, Team Building, Drive Engagement, Teamwork, Innovation, Conflict Management, Knowledge Transfer, Decision Making
★ 4.5 (566) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Management, Team Building, Team Leadership, Teamwork, Team Performance Management, Team Motivation, Team Collaboration, Conflict Management, Performance Analysis, People Management, Performance Improvement, Performance Management, Drive Engagement, Organizational Effectiveness, Organizational Structure, Motivational Skills, Innovation, Knowledge Transfer, Diversity and Inclusion, Decision Making
★ 4.8 (742) · Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Active Listening, Verbal Communication Skills, Communication, Communication Strategies, Empathy & Emotional Intelligence, Oral Comprehension, Emotional Intelligence, Persuasive Communication, Public Speaking, Non-Verbal Communication, Business Communication, Tactfulness, Conflict Management, Relationship Management, Teamwork
★ 4.7 (128) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Conflict Management, Strategic Partnership, Cultural Diversity, Overcoming Objections, Intercultural Competence, Cultural Sensitivity, Business Planning, Goal Setting, Influencing, Strategic Thinking, Analysis
★ 4.7 (291) · Mixed · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Performance Review, Occupational Safety and Health Administration (OSHA), Diversity and Inclusion, Constructive Feedback, Workplace inclusivity, Interviewing Skills, Ethical Standards And Conduct, Responsible AI, Optimism, Business Ethics, Labor Compliance, People Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Conflict Management, Human Resources, Healthcare Ethics, Regulation and Legal Compliance, Culture
★ 4.7 (59) · Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (102) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Ethics, Law, Regulation, and Compliance, Business Ethics, Strategic Thinking, Ethical Standards And Conduct, Regulatory Requirements, Regulatory Compliance, Analytical Skills, Responsible AI, Regulation and Legal Compliance, Technology Strategies, Compliance Management, Decision Making, Business Analysis, Business Strategy, Conflict Management, Information Privacy, Accountability
★ 4.7 (157) · Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Accountability Frameworks, Team Performance Management, Accountability, Performance Management, People Management, Professional Development, People Development, Employee Performance Management, Culture Transformation, Meeting Facilitation, Constructive Feedback, Gap Analysis
★ 4.8 (539) · Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Docs, Google Sheets, Google Workspace, Calendar Management, Presentations, Data Validation, File Management, Spreadsheet Software, Setting Appointments, Version Control, Document Management, Productivity Software, Meeting Facilitation, Data Visualization, Email Security, Email Automation, Collaborative Software, Event Management, Sales Presentations
★ 4.7 (663) · Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Team Performance Management, Project Management, Compliance Management, Agile Software Development, Management Training And Development, Strategic Decision-Making, Expectation Management, Drive Engagement, Plan Execution, Milestones (Project Management), Stakeholder Analysis, Resource Management, People Development, Governance Risk Management and Compliance, Risk Management, Technical Management, Change Control, Project Planning, Project Schedules, Technical Documentation
★ 4.6 (296) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Organizational Development, Team Collaboration, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Accountability Frameworks, Business Transformation, Business Leadership, Communication, Productivity
★ 4.7 (206) · Intermediate · Specialization · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Political Sciences, World History, International Relations, Policy Analysis, Social Studies, Diplomacy, Culture, Governance, Public Safety and National Security
★ 4.8 (519) · Mixed · Course · 1 - 3 Months