Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Continuous Deployment, Application Deployment, CI/CD, Release Management, Cloud Deployment, Regression Testing, Google Cloud Platform, Load Balancing, Application Development, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Model Deployment, Tensorflow, Kubernetes, Scalability, Cloud Deployment, Image Analysis, Applied Machine Learning, Cloud Computing, MLOps (Machine Learning Operations), Convolutional Neural Networks, Cloud Management, Cloud Storage, Data Management
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Market Opportunities, Customer Analysis, Market Analysis, Sales Strategy, Customer Retention, Business Modeling, Entrepreneurship, B2B Sales, Business-To-Consumer, Technology Strategies, Customer Acquisition Management, Business Strategy, Innovation
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Automation, Scripting, Performance Tuning, Application Programming Interface (API), System Monitoring
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Talent Management, Organizational Change, Cloud Computing, Business Transformation, People Management, Digital Transformation, Google Cloud Platform, Innovation, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: vSphere DRS & HA, vSphere Networking and Storage, VMware ESX Servers, VMware vSAN, vCenter Server, Patch Management, Security Controls, iSCSI Configuration, Virtual Machines, Virtualization, Hybrid Cloud Computing, Kubernetes
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Platforms, Cloud Services, Public Cloud, Application Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Marketing Strategies, Performance Analysis, Content Creation, Customer Engagement, Driving engagement, Target Audience, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, ChatGPT, Unified Modeling Language, LLM Application, Prompt Engineering, Software Visualization, Technical Communication, User Story, Application Programming Interface (API), Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Firewall, Cloud Security, Network Security, Google Cloud Platform, Virtual Networking, Cloud Computing, Virtual Machines, Network Architecture, Computer Networking, Scalability, Web Applications
Advanced · Project · Less Than 2 Hours
Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, OpenAI, Business Process Automation, Cloud Security, Cloud Deployment, Scalability, Azure DevOps, AI Workflows, DevOps, Automation, Artificial Intelligence, Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
Intermediate · Guided Project · Less Than 2 Hours