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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free
    Free
    G

    Google Cloud

    Creating Generative Art Dynamic NFTs with Google Cloud Vertex AI and Chainlink Functions

    Skills you'll gain: Generative AI, Cloud Applications, Cloud Deployment, Google Cloud Platform, Cloud Computing, Cloud API, Blockchain, Cloud Storage, Model Deployment, Application Programming Interface (API)

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Cómo encontrar intereses de la audiencia con Meta Business

    Skills you'll gain: Target Audience, Marketing Effectiveness, Advertising Campaigns, Customer Insights, Online Advertising, Content Creation, Facebook, Data Import/Export, Social Media, Social Media Marketing, Business Marketing, Business Analytics

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia Darden School Foundation

    디지털 전환 입문과정 [파트 1]

    Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Competitive Analysis, Data Strategy, Innovation, Organizational Development, Business Intelligence, Business Leadership, Competitive Intelligence, Business Modeling, Business Economics, Business Strategy, Organizational Change, Data-Driven Decision-Making, Internet Of Things, Automation, Emerging Technologies, AI Personalization

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Erste Schritte in Facebook Ads Manager

    Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Advertising, Online Advertising, Paid media, Budget Management, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Creating a Persistent Disk

    Skills you'll gain: Cloud Storage, Virtual Machines, Cloud Computing, Data Storage, Cloud Infrastructure, Virtualization and Virtual Machines, Google Cloud Platform, Data Manipulation

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Sending and Scheduling Dashboards in Looker

    Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Visualization, Data Visualization Software, Google Cloud Platform, Data Sharing, Data Analysis, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    AI Agent Orchestration and Scaling

    Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Deployment with Cloud Foundry: Blue-Green Strategy

    Skills you'll gain: Cloud Foundry, Platform As A Service (PaaS), Cloud Deployment, DevOps, Application Deployment, Docker (Software), Containerization, Cloud Applications, Continuous Deployment, Cloud Services, CI/CD, Application Development, YAML, Scalability, Command-Line Interface

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Configure and Deploy AWS PrivateLink

    Skills you'll gain: Amazon Web Services, Private Cloud, Virtual Networking, Load Balancing, Identity and Access Management, Cloud Services

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Data Interpretation & Insights: Exam & Recruitment Prep

    Skills you'll gain: Data Literacy, Data Analysis, Trend Analysis, Data Presentation, Analytical Skills, Analysis, Data Visualization, Logical Reasoning, Arithmetic, Estimation, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Modernize Infrastructure and Applications with Google Cloud - Português Brasileiro

    Skills you'll gain: Containerization, Application Programming Interface (API), Serverless Computing, Digital Transformation, Cloud Infrastructure, Cloud Applications, Google Cloud Platform, Hybrid Cloud Computing, Cloud Computing, Multi-Cloud, Virtual Machines

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Creating Generative Art Dynamic NFTs with Google Cloud Vertex AI and Chainlink Functions: Google Cloud
  • Cómo encontrar intereses de la audiencia con Meta Business: Coursera
  • Data Science Fundamentals Part 1: Unit 2: Pearson
  • 디지털 전환 입문과정 [파트 1]: University of Virginia Darden School Foundation
  • Erste Schritte in Facebook Ads Manager: Coursera
  • Creating a Persistent Disk: Google Cloud
  • Sending and Scheduling Dashboards in Looker: Google Cloud
  • AI Agent Orchestration and Scaling: Edureka
  • Deployment with Cloud Foundry: Blue-Green Strategy: Coursera
  • Configure and Deploy AWS PrivateLink: Amazon Web Services

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