Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Generative AI, Cloud Applications, Cloud Deployment, Google Cloud Platform, Cloud Computing, Cloud API, Blockchain, Cloud Storage, Model Deployment, Application Programming Interface (API)
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Target Audience, Marketing Effectiveness, Advertising Campaigns, Customer Insights, Online Advertising, Content Creation, Facebook, Data Import/Export, Social Media, Social Media Marketing, Business Marketing, Business Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Competitive Analysis, Data Strategy, Innovation, Organizational Development, Business Intelligence, Business Leadership, Competitive Intelligence, Business Modeling, Business Economics, Business Strategy, Organizational Change, Data-Driven Decision-Making, Internet Of Things, Automation, Emerging Technologies, AI Personalization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Advertising, Online Advertising, Paid media, Budget Management, Customer Engagement
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Storage, Virtual Machines, Cloud Computing, Data Storage, Cloud Infrastructure, Virtualization and Virtual Machines, Google Cloud Platform, Data Manipulation
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Visualization, Data Visualization Software, Google Cloud Platform, Data Sharing, Data Analysis, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Foundry, Platform As A Service (PaaS), Cloud Deployment, DevOps, Application Deployment, Docker (Software), Containerization, Cloud Applications, Continuous Deployment, Cloud Services, CI/CD, Application Development, YAML, Scalability, Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Private Cloud, Virtual Networking, Load Balancing, Identity and Access Management, Cloud Services
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Literacy, Data Analysis, Trend Analysis, Data Presentation, Analytical Skills, Analysis, Data Visualization, Logical Reasoning, Arithmetic, Estimation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Containerization, Application Programming Interface (API), Serverless Computing, Digital Transformation, Cloud Infrastructure, Cloud Applications, Google Cloud Platform, Hybrid Cloud Computing, Cloud Computing, Multi-Cloud, Virtual Machines
Beginner · Course · 1 - 4 Weeks