IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Medical Science and Research, Responsible AI, Clinical Research Ethics, Data Security, Data Science, Medical Privacy, Machine Learning Algorithms, Algorithms, Law, Regulation, and Compliance, Information Privacy, Artificial Intelligence, Diversity Awareness, Cybersecurity, Case Studies, Automation
★ 4.8 (52) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Analytics, Customer Engagement, Market Trend, Case Studies, Business Strategy, Customer Insights, Brand Management, Digital Marketing Tools, Strategic Thinking, Web Presence, Strategic Decision-Making, Trend Analysis, Analytical Skills, Continuous Monitoring
★ 4.9 (16) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, LLM Application, Agentic systems, Model Deployment, AI Integrations, Generative AI, Artificial Intelligence, Predictive Modeling, Data Integration
★ 4.4 (50) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Natural Language Processing, AI literacy, Data Storytelling, Technical Communication, Data Visualization, Data-Driven Decision-Making, Data Presentation, Generative AI, Prompt Engineering, Data Visualization Software, Data Analysis, Responsible AI, Data Ethics, Web Content Accessibility Guidelines
★ 4.7 (35) · Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statement Analysis, Product Flow Diagram, Supply Chain, Financial Statements, Supply Chain Management, Supply Chain Systems, Case Studies, Financial Analysis, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Financial Data, Process Mapping, System Implementation, Cost Management, Financial Acumen, Product Strategy, Plan Execution, Income Statement, Business Strategy, Complex Problem Solving
★ 4.8 (26) · Advanced · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: NumPy, Matplotlib, Plot (Graphics), Linear Algebra, Pandas (Python Package), Data Manipulation, Applied Mathematics, Data Visualization, Python Programming, Data Analysis, Data Science, Regression Analysis, Data Processing, Statistical Analysis, Mathematics and Mathematical Modeling, Numerical Analysis, Mathematical Modeling, Machine Learning, Computational Logic, Logical Reasoning
★ 3.6 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Data Integration, Data Wrangling, Predictive Modeling
★ 4.8 (30) · Beginner · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Dashboard Creation, Business Reporting, Business Intelligence Software, Data Import/Export, Data-Driven Decision-Making, Model Optimization
★ 4.7 (47) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Service, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights
★ 4.8 (6) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Kafka, Apache Hadoop, Apache Spark, Real Time Data, Scala Programming, Data Integration, Command-Line Interface, AWS Kinesis, Apache Hive, Big Data, Applied Machine Learning, Data Processing, Systems Design, System Design and Implementation, Apache Cassandra, Data Pipelines, Java, Distributed Computing, Query Languages, IntelliJ IDEA
★ 4.6 (16) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Ethics, Responsible AI, Data Collection, Game Theory, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Algorithms, Decision Intelligence, Artificial Intelligence, Model Evaluation, Social Justice, Predictive Modeling, Mitigation
★ 4.8 (125) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub Copilot, Object Oriented Design, Object Oriented Programming (OOP), Game Design, Unit Testing, Python Programming, AI Enablement, Program Development, GitHub, Development Environment, Debugging
★ 4.7 (11) · Intermediate · Guided Project · Less Than 2 Hours