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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Coursera

    Cybersecurity Fundamentals for High-Tech Manufacturing

    Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Refactor and Test LLM Microservices

    Skills you'll gain: Maintainability, Code Review, Test Driven Development (TDD), API Testing, LLM Application, API Design, Microsoft Visual Studio, Software Engineering, Engineering Software, Software Technical Review, Program Development, Application Lifecycle Management, Unit Testing, Microservices, Peer Review, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Cloud-Native – Microservices, Kubernetes & CI/CD

    Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis

    Intermediate · Specialization · 3 - 6 Months

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    EDUCBA

    Master Supermarket Layouts: Design & Draft in AutoCAD

    Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Commercial Construction, Building Design, Architectural Design, Functional Design

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Mastering Sales Negotiations and Closure

    Skills you'll gain: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration

    Intermediate · Specialization · 1 - 3 Months

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    Google Cloud

    Machine Learning on Google Cloud

    Skills you'll gain: Feature Engineering, Tensorflow, Model Deployment, Google Cloud Platform, MLOps (Machine Learning Operations), Embeddings, Machine Learning, Keras (Neural Network Library), Model Evaluation, Data Preprocessing, Generative AI, Applied Machine Learning, Data Cleansing, Data Quality, AI Enablement, Data Management, Supervised Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Cloud Computing

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    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

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    Packt

    Angular Fundamentals and Core Concepts

    Skills you'll gain: Angular, Command-Line Interface

    Beginner · Course · 3 - 6 Months

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    Microsoft

    Microsoft Generative AI Engineering

    Skills you'll gain: Generative AI, Generative Model Architectures, Prompt Engineering, Responsible AI, Generative Adversarial Networks (GANs), MLOps (Machine Learning Operations), AI Security, Multimodal Prompts, Data Ethics, AI Workflows, Microsoft Azure, ChatGPT, AI Orchestration, Azure DevOps, Model Deployment, AI Enablement, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Application Lifecycle Management, Python Programming

    Intermediate · Professional Certificate · 3 - 6 Months

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    EDUCBA

    Master AutoCAD Corporate Layouts: Design & Drafting Skills

    Skills you'll gain: AutoCAD, Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Architectural Design, Civil and Architectural Engineering, Building Design, Building Codes, Safety Standards, Construction

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Google Analytics Hacks: Boost Your Marketing Performance

    Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    AppDynamics: From Basics to Performance Mastery

    Skills you'll gain: Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transact-SQL, Transaction Processing, Enterprise Application Management, Incident Management, Anomaly Detection, Microservices, Performance Analysis, Containerization, Email Automation, Real Time Data, Analysis, Health Policy

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Cybersecurity Fundamentals for High-Tech Manufacturing: Coursera
  • Refactor and Test LLM Microservices: Coursera
  • Cloud-Native – Microservices, Kubernetes & CI/CD: Packt
  • Master Supermarket Layouts: Design & Draft in AutoCAD: EDUCBA
  • Mastering Sales Negotiations and Closure: LearnQuest
  • Machine Learning on Google Cloud: Google Cloud
  • Build Robust Java ML Models with Entropy: Coursera
  • Angular Fundamentals and Core Concepts: Packt
  • Microsoft Generative AI Engineering: Microsoft
  • Master AutoCAD Corporate Layouts: Design & Drafting Skills: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
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Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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