Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.
Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Maintainability, Code Review, Test Driven Development (TDD), API Testing, LLM Application, API Design, Microsoft Visual Studio, Software Engineering, Engineering Software, Software Technical Review, Program Development, Application Lifecycle Management, Unit Testing, Microservices, Peer Review, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Commercial Construction, Building Design, Architectural Design, Functional Design
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Feature Engineering, Tensorflow, Model Deployment, Google Cloud Platform, MLOps (Machine Learning Operations), Embeddings, Machine Learning, Keras (Neural Network Library), Model Evaluation, Data Preprocessing, Generative AI, Applied Machine Learning, Data Cleansing, Data Quality, AI Enablement, Data Management, Supervised Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Cloud Computing
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Angular, Command-Line Interface
Beginner · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Generative AI, Generative Model Architectures, Prompt Engineering, Responsible AI, Generative Adversarial Networks (GANs), MLOps (Machine Learning Operations), AI Security, Multimodal Prompts, Data Ethics, AI Workflows, Microsoft Azure, ChatGPT, AI Orchestration, Azure DevOps, Model Deployment, AI Enablement, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Application Lifecycle Management, Python Programming
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: AutoCAD, Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Architectural Design, Civil and Architectural Engineering, Building Design, Building Codes, Safety Standards, Construction
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transact-SQL, Transaction Processing, Enterprise Application Management, Incident Management, Anomaly Detection, Microservices, Performance Analysis, Containerization, Email Automation, Real Time Data, Analysis, Health Policy
Advanced · Course · 1 - 4 Weeks