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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    EDUCBA

    SSIS: Design, Implement & Automate ETL Workflows

    Skills you'll gain: SQL Server Integration Services (SSIS), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Analysis, Microsoft SQL Servers, Data Integration, Data Mining, Data Processing, SQL, Dataflow, Workflow Management

    Mixed · Course · 1 - 3 Months

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    Whizlabs

    GCP: Compute and Networking

    Skills you'll gain: Cloud Computing Architecture, Load Balancing, Kubernetes, Google Cloud Platform, Network Architecture, Network Troubleshooting, Network Monitoring, Cloud Infrastructure, Cloud Applications, Cloud Computing, Virtual Networking, Firewall, Network Security, Serverless Computing, System Monitoring, Virtual Machines, Scalability

    Advanced · Course · 1 - 4 Weeks

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    Packt

    Foundations of Machine Learning with Azure

    Skills you'll gain: Data Preprocessing, Model Deployment, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Data Cleansing, Supervised Learning, Data Transformation, Model Evaluation, Data Quality

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Design corporate presentations with Piktochart

    Skills you'll gain: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Sales Presentations, Business Communication, Company, Product, and Service Knowledge, Marketing Communications

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
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    Coursera

    Automate R scripts with GitHub Actions: Deploy a model

    Skills you'll gain: Model Deployment, Analytics, R Programming, Google Sheets, Health Informatics, Predictive Modeling, Automation, Data Manipulation, GitHub, Gmail, Git (Version Control System), Command-Line Interface

    Intermediate · Guided Project · Less Than 2 Hours

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    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

    Intermediate · Course · 1 - 3 Months

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    Kennesaw State University

    Emerging Markets - Jagdish Sheth

    Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Compliance Management, Marketing Strategies, Market Dynamics, Market Analysis, Brand Management, Market Opportunities, Consumer Behaviour, Cultural Responsiveness, International Relations

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Board Infinity

    Building iOS Applications with UIKit and SwiftUI

    Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, Mobile Development, User Interface (UI), UI Components, Model View Controller, Application Development, Responsive Web Design, Storyboarding

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Intro to Ansible

    Skills you'll gain: Automation, Operating System Administration, Service Management

    Intermediate · Course · 1 - 3 Months

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    Starweaver

    GenAI Data Engineering and RAG Systems

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Personalization, Data Engineering, System Monitoring, Generative AI, Prompt Engineering, Data Processing, AI Workflows, Scalability, Data Architecture, Data Pipelines, Embeddings, Performance Tuning, Continuous Monitoring, Database Systems, Talent Pipelining, Process Optimization, Engineering

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Illinois Urbana-Champaign

    Conceptos y lenguaje de las organizaciones

    Skills you'll gain: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Managing Incident Response, IAM, and AWS Service Security

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Management, Incident Response, Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, Multi-Factor Authentication, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • SSIS: Design, Implement & Automate ETL Workflows: EDUCBA
  • GCP: Compute and Networking: Whizlabs
  • Foundations of Machine Learning with Azure: Packt
  • Design corporate presentations with Piktochart: Coursera
  • Automate R scripts with GitHub Actions: Deploy a model: Coursera
  • Authentication, E-Commerce Features & Order Management: Packt
  • Emerging Markets - Jagdish Sheth: Kennesaw State University
  • Building iOS Applications with UIKit and SwiftUI: Board Infinity
  • Intro to Ansible: Packt
  • GenAI Data Engineering and RAG Systems: Starweaver

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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