
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Peking University
Skills you'll gain: Non-Verbal Communication, Business Communication, Communication, Communication Strategies, Interpersonal Communications, Organizational Effectiveness, Active Listening, Interviewing Skills, Public Speaking, Cultural Diversity, Negotiation, Intercultural Competence, Cultural Sensitivity, Behavioral Management
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Stakeholder Management, Business Workflow Analysis, Business Process Modeling, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Business Requirements, Gap Analysis, Requirements Elicitation, Digital Transformation, Continuous Improvement Process, Innovation, Agile Methodology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Plot (Graphics), Heat Maps, Data Processing, Descriptive Statistics, Data Manipulation, Histogram, Marketing Analytics, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software
Mixed · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Resourcefulness, Personal Development, Goal Setting, Decision Making, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Strategy, Sales Process, Selling Techniques, Negotiation, Customer Success Management, Regional Sales, Marketing Automation, Customer Relationship Building, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience improvement, Personalized Service, Legal Technology, Contract Management, Document Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Video Production, Storyboarding, Storytelling, Photo/Video Production and Technology, Media Production, Post-Production, Video Editing, Visual Storytelling, Cinematography, Oral Expression, Writing, Editing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Product Design, Product Management, Interviewing Skills, Case Studies, Oral Expression, Stakeholder Communications, Portfolio Management, Verbal Communication Skills, Technical Product Management, Team Oriented, Estimation, Product Knowledge, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Data Analysis, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Team Performance Management, Agile Software Development, Team Management, Agile Methodology, Team Oriented, Agile Product Development, Backlogs, Risk Management, Meeting Facilitation, Continuous Improvement Process, Product Management, Stakeholder Engagement, Discussion Facilitation, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Business Marketing, Sales Prospecting, Business Strategy, Prospecting and Qualification, Sales Process, Key Performance Indicators (KPIs), Brainstorming, AI Integrations, Business Communication, Business Technologies, Human Resources Management and Planning, Workforce Planning, Team Building, Expense Management, Cost Reduction, Internal Communications, Customer Support
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Campaign Planning, Social Media Content, Data-Driven Marketing, Social Media Strategy, Personalized Campaigns, Social Media Campaigns, Social Media Marketing, Campaign Management, Content Performance Analysis, Social Media Management, Content Creation, AI Personalization, Content Optimization, Social Media Analytics, AI literacy, Marketing Strategies, Content Strategy, Generative AI, Persona Development, Data Analysis
Intermediate · Course · 1 - 3 Months

Chris Croft Training
Skills you'll gain: Brand Loyalty, Price Negotiation, Revenue Management, Loyalty Programs, Customer Retention, Operating Cost, Consumer Behaviour, Product Strategy, Upselling, Sales Strategy, Strategic Marketing, Gross Profit, Marketing Psychology, Profit and Loss (P&L) Management, Growth Strategies, Product Lining, Entrepreneurship, Small Business Accounting, Leadership and Management, Finance
Mixed · Course · 1 - 3 Months