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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business

    4.8 stars, 43 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (43) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Define SMART KPIs: Measure Business Success

    Skills you'll gain: Key Performance Indicators (KPIs), Business Metrics, Accountability, Goal Setting, Management Reporting, Data-Driven Decision-Making

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Launching Your Online Business: Strategies for Success

    Skills you'll gain: Business Planning, Customer Support, Strategic Planning, Business Strategy, Marketing Strategy and Techniques, E-Commerce, Business Modeling, Customer and Client Support, Digital Marketing, Entrepreneurship, New Business Development, Marketing Strategies, Digital Marketing Campaigns, Competitive Analysis, Operations Management

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Using Microsoft Copilot to Understand Your Customer

    Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Data-Driven Marketing, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Customer Data Management, Social Media Marketing

    4.4 stars, 13 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (13) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Social Media Channels for Marketing Success

    Skills you'll gain: Social Media Marketing, Social Media, Social Media Content, Social Media Strategy, Social Media Campaigns, LinkedIn, Marketing Channel, Professional Networking, Pinterest, Web Presence, Digital Brand Strategy, Driving engagement, Instagram, Facebook, Content Marketing, Digital Marketing, Drive Engagement, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Drive Product Success with Data Decisions

    Skills you'll gain: Data-Driven Decision-Making, Prioritization, Business Writing, Strategic Decision-Making, Report Writing, Strategic Prioritization, Data Storytelling, Business Priorities, Data Analysis, Product Roadmaps, Writing, Strategic Thinking, Decision Making, Analytical Skills, Strategic Communication, Risk Analysis, Product Improvement, Resource Allocation, Trend Analysis, Project Estimation

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Optimize Query Performance for Data Success

    Skills you'll gain: System Monitoring, Performance Tuning, Query Languages, Service Level, Database Management, SQL, Scalability

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Design HR Systems for Startup Success

    Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Human Resources, Business Planning, Workforce Development, Workforce Management, Succession Planning, Human Resources Information System (HRIS), Human Capital, People Development, Staff Management, Capacity Planning, Organizational Structure, Employee Performance Management, Key Performance Indicators (KPIs), Job Analysis, Performance Management, Performance Measurement, Goal Setting

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Prompt Engineering Tools, Generative AI Agents, Generative AI, Responsible AI, Risk Management, AI literacy, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Risk Mitigation, Customer experience improvement, Agentic systems, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Sales Foundations 101: Core Techniques for Success

    Skills you'll gain: Sales Enablement, Sales Management, Oral Expression, Customer Analysis, Governance, Sales Strategy, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Marketing Effectiveness, Verbal Communication Skills, Sales Process, Sales, Market Share, Solution Selling, Human Resource Strategy, Business, Product Knowledge

    4.5 stars, 15 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.5 (15) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Digital Networking Tools for Career Success

    Skills you'll gain: LinkedIn, Professional Networking, Recruitment, Talent Recruitment, Recruitment Strategies, Thought Leadership, Drive Engagement, Blogs, digital literacy, Productivity Software, Social Media, Digital Marketing Tools, Social Media Content, Employee Engagement, Relationship Building, Content Marketing, Digital Marketing

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

    4.8 stars, 67 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (67) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…353637…834

In summary, here are 10 of our most popular customer success management courses

  • Create a Customer Satisfaction Survey with Typeform: Coursera
  • Define SMART KPIs: Measure Business Success: Coursera
  • Launching Your Online Business: Strategies for Success: STARWEAVER
  • Using Microsoft Copilot to Understand Your Customer: Microsoft
  • Social Media Channels for Marketing Success: EDUCBA
  • Drive Product Success with Data Decisions: Coursera
  • Optimize Query Performance for Data Success: Coursera
  • Design HR Systems for Startup Success: EDUCBA
  • Introduction to AI for customer care professionals: AI Business School
  • Sales Foundations 101: Core Techniques for Success: EDUCBA

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