
Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Presentations, Oral Expression, Data Storytelling, Verbal Communication Skills, Public Speaking, Data Visualization, Business Communication, Storytelling, Client Services, Communication, Peer Review, Communication Strategies, Data Analysis
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Social Justice, Empathy & Emotional Intelligence, Behavior Management, Conflict Management, Research, Diversity Awareness
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Writing and Editing, Grammar, Communication, Editing, Organizational Strategy, Organizational Structure, Presentations, Graphic Design
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Data Quality, Exploratory Data Analysis, Data Presentation, Employee Onboarding, Data Management, Team Motivation, Technical Communication, Data Analysis, Project Management, Interviewing Skills, Data Science, New Hire Orientations, Data-Driven Decision-Making, Data Strategy, Project Coordination, Organizational Leadership, Team Management, Data Literacy, Leadership, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Electronic Medical Record System, Medical Records, Electronic Medical Record, Health Information Management and Medical Records, Health Information Management, Patient Registration, Data Entry, Health Informatics, Electronic Data Capture (EDC), Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Integrity, Health Technology, Data Validation, Data Quality, Computerized Physician Order Entry, Clinical Documentation, Practice Management Software, Record Keeping, Care Coordination, Regulatory Compliance
Intermediate · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Medical Emergency, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator, Emergency Medical Services, Emergency Medicine, Life Support, First Aid, Defibrillation, Patient Advocacy, Acute Care, Mental and Behavioral Health, Nephrology, Airway Management, Pharmacology, Patient-centered Care, Patient Evaluation, Psychosocial Assessments, Clinical Assessment, Physiology, Substance Abuse
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Assertiveness, Public Speaking, Oral Expression, Verbal Communication Skills, Presentations, Communication, Performing Arts, Composure, Executive Presence, Communication Strategies, Constructive Feedback, Leadership, Personal Development, Habit Formation, Needs Assessment
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Goal Setting, Team Motivation, Visionary, Motivational Skills, Smart Goals, Team Performance Management, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Cultural Responsiveness, Employee Performance Management, Communication, Cultural Sensitivity, Intercultural Competence, Drive Engagement, Performance Appraisal, Leadership Development, People Development, Influencing, Industrial and Organizational Psychology
Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Typography, Layout Design, Graphic and Visual Design, Design Thinking, Visual Design, Creativity, Strategic Communication, Design Elements And Principles, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Cooperation, De-escalation Techniques, Leadership, Discussion Facilitation, Problem Solving
Mixed · Course · 1 - 4 Weeks