Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.
Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, DevOps, Cloud Infrastructure, Virtual Machines, Automation, User Provisioning, YAML, Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Web Analytics, Data Visualization Software, Exploratory Data Analysis, Data Analysis, Business Intelligence, Data Wrangling, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Responsible AI, Data Quality, Cloud API, Big Data, Applied Machine Learning, Business Intelligence, Model Deployment, Natural Language Processing, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Facebook, Online Advertising, Market Opportunities, Customer Insights, Social Media Marketing, Social Media, Marketing, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, JSON, Java, Docker (Software), Software Versioning
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Management, Cloud Computing, Data Storage, Cloud Storage, Data Security, Encryption, System Monitoring, Security Management, Scalability
Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Blockchain, Business Leadership, FinTech, Business Transformation, Business Ethics, Emerging Technologies, Law, Regulation, and Compliance, Business, Regulatory Compliance, Business Planning, Regulatory Requirements, Medical Privacy, Legal Risk, Supply Chain Management, Health Informatics, Cloud Computing, Cryptography, Distributed Computing, Cloud Computing Architecture, Artificial Intelligence
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Configuration Management
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Retrieval-Augmented Generation, Embeddings, Vector Databases, Amazon Web Services, Agentic systems, Performance Tuning, Transfer Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order
Beginner · Guided Project · Less Than 2 Hours