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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Coursera

    Azure CloudOps: Automating Infrastructure & Cost Control

    Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, DevOps, Cloud Infrastructure, Virtual Machines, Automation, User Provisioning, YAML, Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Analyze Web Logs with Kibana & Elasticsearch

    Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Web Analytics, Data Visualization Software, Exploratory Data Analysis, Data Analysis, Business Intelligence, Data Wrangling, Data Import/Export

    Mixed · Course · 1 - 4 Weeks

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    New
    Status: Free Trial
    Free Trial
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    EDUCBA

    SEO Foundations: Analyze, Optimize & Grow

    Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Innovating with Google Cloud Artificial Intelligence - 日本語版

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Responsible AI, Data Quality, Cloud API, Big Data, Applied Machine Learning, Business Intelligence, Model Deployment, Natural Language Processing, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Les Statistiques d'Audience Facebook

    Skills you'll gain: Target Audience, Facebook, Online Advertising, Market Opportunities, Customer Insights, Social Media Marketing, Social Media, Marketing, Data Validation

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Kafka for Developers - Data Contracts Using Schema Registry

    Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, JSON, Java, Docker (Software), Software Versioning

    Intermediate · Course · 3 - 6 Months

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    Google Cloud

    Essential Google Cloud Infrastructure: Core Services - 繁體中文

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Management, Cloud Computing, Data Storage, Cloud Storage, Data Security, Encryption, System Monitoring, Security Management, Scalability

    Intermediate · Course · 1 - 3 Months

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    AI CERTs

    Blockchain for Leaders

    Skills you'll gain: Blockchain, Business Leadership, FinTech, Business Transformation, Business Ethics, Emerging Technologies, Law, Regulation, and Compliance, Business, Regulatory Compliance, Business Planning, Regulatory Requirements, Medical Privacy, Legal Risk, Supply Chain Management, Health Informatics, Cloud Computing, Cryptography, Distributed Computing, Cloud Computing Architecture, Artificial Intelligence

    Intermediate · Course · 3 - 6 Months

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    Coursera

    Commencer avec la messagerie de Facebook pour une entreprise

    Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    AZ-801: Configuring Windows Server Hybrid Advanced Services

    Skills you'll gain: Configuration Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free
    Free
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    Amazon Web Services

    Optimizing Foundation Models

    Skills you'll gain: Retrieval-Augmented Generation, Embeddings, Vector Databases, Amazon Web Services, Agentic systems, Performance Tuning, Transfer Learning, Data Preprocessing

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    كيفية استعمال التطبيق هبسبوت

    Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer service

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In summary, here are 10 of our most popular customer service courses

  • Azure CloudOps: Automating Infrastructure & Cost Control: Coursera
  • Analyze Web Logs with Kibana & Elasticsearch: EDUCBA
  • SEO Foundations: Analyze, Optimize & Grow: EDUCBA
  • Innovating with Google Cloud Artificial Intelligence - 日本語版: Google Cloud
  • Les Statistiques d'Audience Facebook: Coursera
  • Kafka for Developers - Data Contracts Using Schema Registry: Packt
  • Essential Google Cloud Infrastructure: Core Services - 繁體中文: Google Cloud
  • Blockchain for Leaders: AI CERTs
  • Commencer avec la messagerie de Facebook pour une entreprise: Coursera
  • AZ-801: Configuring Windows Server Hybrid Advanced Services: Packt

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