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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • C

    Coursera

    Intereses del usuario típico en Facebook

    Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Serverless Development and Automation

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Deployment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत

    Skills you'll gain: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 8

    Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Management and Exam Preparation for Microsoft Teams

    Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Streaming Data to Bigtable

    Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Talend Data Integration: Build & Automate Workflows

    Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Strömungsimulation einer Kreiselpumpe

    Skills you'll gain: Simulation and Simulation Software, Simulations, Engineering Analysis, Computer-Aided Design, Pump Stations, Mechanical Design, Hydraulics, Cloud Computing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    I

    Infosec

    Network Traffic Analysis for Incident Response

    Skills you'll gain: Event Monitoring, OSI Models, Network Monitoring, Network Protocols, Cyber Threat Intelligence, Network Analysis, Network Troubleshooting, TCP/IP, Distributed Denial-Of-Service (DDoS) Attacks, Threat Detection, General Networking, Network Security, Incident Response, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Advanced Hibernate Techniques

    Skills you'll gain: Hibernate (Java), Multi-Tenant Cloud Environments, Object-Relational Mapping, Spring Boot, Performance Tuning, Java, Data Modeling

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Agile Project Management Frameworks and Methodologies

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Backlogs, Scope Management, Kanban Principles, Waterfall Methodology, Lean Methodologies

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

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1…362363364…383

In summary, here are 10 of our most popular customer service courses

  • Intereses del usuario típico en Facebook: Coursera
  • AWS Serverless Development and Automation: Packt
  • Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत: Goldman Sachs
  • AWS Developer: Unit 8: Pearson
  • Advanced Management and Exam Preparation for Microsoft Teams: Packt
  • Streaming Data to Bigtable: Google Cloud
  • Talend Data Integration: Build & Automate Workflows: EDUCBA
  • Strömungsimulation einer Kreiselpumpe: Coursera
  • Network Traffic Analysis for Incident Response: Infosec
  • Advanced Hibernate Techniques: Board Infinity

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