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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Whizlabs

    GCP: Operations, Security, and Case Studies

    Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Deployment, Identity and Access Management, Data Loss Prevention, Infrastructure as Code (IaC), Scalability, Serverless Computing, Personally Identifiable Information, System Monitoring, Event-Driven Programming, Encryption, Real Time Data

    Advanced · Course · 1 - 4 Weeks

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    LearnQuest

    Deployment and Impact of AI Agents

    Skills you'll gain: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The Power of the Agile Business Analyst

    Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization

    Intermediate · Course · 1 - 3 Months

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    Packt

    Advanced Networking, Security, and Traffic Management in AKS

    Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Key Management, Network Routing, YAML, Application Deployment, Disaster Recovery

    Advanced · Course · 3 - 6 Months

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    EDUCBA

    Master Sales Techniques: Build, Persuade, and Succeed

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Automating Image Creation with HashiCorp Packer for DevOps

    Skills you'll gain: Terraform, Debugging, Infrastructure as Code (IaC), GitLab, Devops Tools, Multi-Cloud, CI/CD, Containerization, Ansible, Cloud Platforms, Amazon Web Services, Software Installation, Configuration Management, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

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    Packt

    Secure Networking in Azure

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Virtual Networking, Wide Area Networks, Network Architecture, Network Monitoring, Security Controls, Encryption, Threat Detection

    Intermediate · Course · 1 - 4 Weeks

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    Simplilearn

    Agile Estimation Planning and Tracking Training

    Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring

    Beginner · Course · 1 - 3 Months

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    Coursera

    Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

    Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

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    Google Cloud

    Developing a Google SRE Culture - Português Brasileiro

    Skills you'll gain: Site Reliability Engineering, DevOps, Safety Culture, Culture Transformation, Change Management, Continuous Delivery, Organizational Change, Continuous Integration, Performance Measurement, Service Level, System Monitoring, Incident Management, Data-Driven Decision-Making, Automation

    Beginner · Course · 1 - 3 Months

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    Packt

    Ace the Salesforce Certified Tableau Data Analyst Exam

    Skills you'll gain: Salesforce, Data Mapping, Advanced Analytics, Data Integration

    Intermediate · Course · 3 - 6 Months

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    Packt

    Advanced AWS Deployment, Databases & Optimization

    Skills you'll gain: Amazon Web Services, Cloud Deployment, Amazon CloudWatch, Databases, AWS CloudFormation, Relational Databases, Amazon DynamoDB, Database Architecture and Administration, Amazon Elastic Compute Cloud, Operational Databases, Cloud Management, Amazon Redshift, Amazon S3, AWS Identity and Access Management (IAM), Cloud Security, AWS Kinesis, Data Security, Serverless Computing, Performance Tuning, Scalability

    Advanced · Course · 1 - 3 Months

Searches related to customer service

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1…367368369…383

In summary, here are 10 of our most popular customer service courses

  • GCP: Operations, Security, and Case Studies: Whizlabs
  • Deployment and Impact of AI Agents: LearnQuest
  • The Power of the Agile Business Analyst: Packt
  • Advanced Networking, Security, and Traffic Management in AKS: Packt
  • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
  • Automating Image Creation with HashiCorp Packer for DevOps: Packt
  • Secure Networking in Azure: Packt
  • Agile Estimation Planning and Tracking Training: Simplilearn
  • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera
  • Developing a Google SRE Culture - Português Brasileiro: Google Cloud

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