Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Deployment, Identity and Access Management, Data Loss Prevention, Infrastructure as Code (IaC), Scalability, Serverless Computing, Personally Identifiable Information, System Monitoring, Event-Driven Programming, Encryption, Real Time Data
Advanced · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Key Management, Network Routing, YAML, Application Deployment, Disaster Recovery
Advanced · Course · 3 - 6 Months

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Debugging, Infrastructure as Code (IaC), GitLab, Devops Tools, Multi-Cloud, CI/CD, Containerization, Ansible, Cloud Platforms, Amazon Web Services, Software Installation, Configuration Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Virtual Networking, Wide Area Networks, Network Architecture, Network Monitoring, Security Controls, Encryption, Threat Detection
Intermediate · Course · 1 - 4 Weeks
Simplilearn
Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Site Reliability Engineering, DevOps, Safety Culture, Culture Transformation, Change Management, Continuous Delivery, Organizational Change, Continuous Integration, Performance Measurement, Service Level, System Monitoring, Incident Management, Data-Driven Decision-Making, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Data Mapping, Advanced Analytics, Data Integration
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Amazon Web Services, Cloud Deployment, Amazon CloudWatch, Databases, AWS CloudFormation, Relational Databases, Amazon DynamoDB, Database Architecture and Administration, Amazon Elastic Compute Cloud, Operational Databases, Cloud Management, Amazon Redshift, Amazon S3, AWS Identity and Access Management (IAM), Cloud Security, AWS Kinesis, Data Security, Serverless Computing, Performance Tuning, Scalability
Advanced · Course · 1 - 3 Months