Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Operational Excellence, Operational Efficiency, Cloud-Based Integration, Business Solutions, Amazon Web Services, Technology Solutions, Systems Integration, Business Operations, Solution Design, Data Integration, Business Transformation
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Responsible AI, Generative AI, Google Cloud Platform, AI Enablement, Gemini, AI Product Strategy, Google Workspace, Customer Engagement, AI Workflows, Agentic systems, AI Security, Google Docs, Cloud Infrastructure, Artificial Intelligence, Cloud Computing, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Medical Office Procedures, Clinic Management Systems, Calendar Management, Scheduling, Patient Flow, Medical Terminology, Medical Records, Health Care Administration, Patient Communication, Continuous Quality Improvement (CQI), Data Integrity, Quality Assurance
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Control Systems, Robotics, Embedded Software, Automation, Deep Learning, Software Architecture, Simulations, Safety Assurance, Traffic Flow Optimization, Artificial Neural Networks, Global Positioning Systems, Machine Controls, Hardware Architecture, Systems Architecture, Network Routing, Estimation, Machine Learning Methods
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Dashboard, Business Analytics, Business Intelligence, Extract, Transform, Load, Performance Analysis, Data Transformation, SQL, Automation, Data Management, Version Control
Intermediate · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Product Development, Market Research, Presentations, Value Propositions, Business Strategy, Market Analysis, Customer Insights, User Research, Competitive Analysis, Lean Methodologies, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, Scrum (Software Development), User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI Agents, Google Workspace, Data Access, Cloud Security, Enterprise Architecture, AI Workflows, Data Security, Agentic systems, Application Deployment, Data Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Power BI, Data Integrity, Data Validation, Data Transformation, Data Cleansing, Data Storage, Data Quality, Data Analysis, Data Manipulation, Data Integration, Data Storage Technologies, Data Import/Export
Beginner · Course · 1 - 4 Weeks