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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Python NLTK for Beginners: Customer Satisfaction Analysis

    Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming

    4.8 stars, 13 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (13) · Beginner · Guided Project · Less Than 2 Hours

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Français

    Skills you'll gain: Product Support, Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, System Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Problem Management, Technical Communication, Personally Identifiable Information, Data Cleansing, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • I

    Infosec

    Management

    Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Internal Communications, Leadership, Communication Planning, Performance Metric, Program Management, Risk Management, Risk Management Framework, Corporate Communications, Stakeholder Communications

    4.6 stars, 51 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (51) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Strategies for Success in your Music Career

    Skills you'll gain: Productivity, Professional Networking, Time Management, Prioritization, Goal Setting, Personal Attributes, Personal Development, Self-Awareness, Music Performance, Music, Professional Development, Relationship Building, Planning, Milestones (Project Management), Relationship Management, Collaboration

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Prompt Engineering Tools, Generative AI Agents, Generative AI, Responsible AI, Risk Management, AI literacy, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Risk Mitigation, Customer experience improvement, Agentic systems, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Risk Management

    Skills you'll gain: Securities (Finance), Corporate Finance, Risk Management, Business Risk Management, Securities Trading, Finance, Financial Management, Risk Management Framework, Financial Regulations, General Finance, Risk Mitigation, Financial Planning, Equities, Cash Management, Investments, Financial Market, Investment Management, Capital Expenditure, Operating Expense, Wealth Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Talent Management

    Skills you'll gain: Talent Recruitment, Workforce Planning, Recruitment, Talent Acquisition, Full Cycle Recruitment, Recruitment Strategies, Talent Sourcing, Talent Management, Human Resources Management and Planning, Interviewing Skills, Advertising, Process Design, Verification And Validation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement

    4.4 stars, 37 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (37) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Strategic Management

    Skills you'll gain: Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Business Management, Corporate Strategy, Business Strategy, Strategic Planning, Organizational Effectiveness, Plan Execution, Strategic Thinking, Corporate Sustainability, Competitive Analysis, Analysis, Accountability Frameworks

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Sage Publications

    Project Management

    Skills you'll gain: Stakeholder Management, Teamwork, Stakeholder Engagement, Project Closure, Project Management, Conflict Management, Project Design, Stakeholder Communications, Collaboration, Leadership and Management, Team Management, Project Management Life Cycle, Resource Management, Resource Allocation, Leadership Studies, Team Leadership, Project Coordination, Project Planning, Risk Management, Change Management

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    LearnQuest

    Close, Negotiate, and Amplify Virtual Sales Success

    Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Strategy, Sales Process, Selling Techniques, Negotiation, Customer Success Management, Regional Sales, Marketing Automation, Customer Relationship Building, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience improvement, Personalized Service, Legal Technology, Contract Management, Document Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Brand Management

    Skills you'll gain: Brand Strategy, Brand Management, Brand Marketing, Brand Awareness, Branding, Integrated Marketing Communications, Design Thinking, Marketing Psychology, Crisis Management, Customer Insights, Global Marketing, Marketing Management, Strategic Marketing, Digital Brand Strategy, Marketing, Data-Driven Marketing, Performance Measurement, Marketing Communications, Innovation, Case Studies

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular customer success management courses

  • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera
  • Google Cloud Customer Care Fundamentals - Français: Google Cloud
  • Management: Infosec
  • Strategies for Success in your Music Career: University of Colorado Boulder
  • Introduction to AI for customer care professionals: AI Business School
  • Risk Management: Pearson
  • Talent Management: Pearson
  • Customer Service in the Age of Generative AI: University of Virginia Darden School Foundation
  • Strategic Management: Pearson
  • Project Management: Sage Publications

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