• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


  • C

    Coursera

    Marketing Specialist

    Skills you'll gain: A/B Testing, Content Performance Analysis, Content Scheduling, Marketing Analytics, Business Intelligence, Performance marketing, Key Performance Indicators (KPIs), Campaign Management, Brand Marketing, HubSpot CRM, Social Media Management, Digital Marketing, Google Ads, Marketo, Marketing Automation, Content Optimization, Email Marketing, Canva (Software), Data-Driven Marketing, Web Analytics

    Beginner · Professional Certificate · 3 - 6 Months

  • M

    Microsoft

    Copilot for Sales

    Skills you'll gain: Microsoft Copilot, Sales Enablement, Customer Engagement, Sales Strategy, Taking Meeting Minutes, Customer Relationship Building, Productivity Software, Meeting Facilitation, Generative AI Agents, Sales Development, AI Personalization, Email Automation, Business Writing, General Sales Practices, Business Correspondence, AI Enablement, AI Integrations, Proposal Development

    ★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Alberta

    Client Needs and Software Requirements

    Skills you'll gain: Requirements Analysis, Requirements Elicitation, Functional Requirement, Backlogs, User Requirements Documents, Change Control, User Story, System Requirements, Acceptance Testing, Agile Methodology, Agile Software Development

    ★ 4.8 (3.2K) · Mixed · Course · 1 - 4 Weeks

  • G

    Goldman Sachs

    Fundamentos del Liderazgo con Goldman Sachs 10,000 Women

    Skills you'll gain: Leadership Development, Growth Strategies, Business Leadership, Visionary, Leadership, Organizational Leadership, Organizational Development, Business Planning, Culture Transformation, Business Strategy, Personal Development, Self-Awareness, Auditing

    ★ 4.8 (113) · Mixed · Course · 1 - 4 Weeks

  • T

    The George Washington University

    Leading Healthcare Quality and Safety

    Skills you'll gain: Patient Safety, Clinical Leadership, Health Technology, Health Informatics, Health Care Administration, Continuous Quality Improvement (CQI), Safety Assurance, Health Policy, Healthcare Industry Knowledge, Health Care, Healthcare Ethics, Job Safety Analysis, Organizational Change, Change Management, Systems Of Measurement

    ★ 4.8 (1.5K) · Beginner · Course · 1 - 3 Months

  • N

    Northeastern University

    Master of Science in Engineering Management

    Skills you'll gain: Data Storytelling, Software Quality Assurance, Object Oriented Design, Process Mapping, Generative AI, Open Web Application Security Project (OWASP), Text Mining, Systems Development Life Cycle, Database Design, Agile Software Development, Test Automation, Data Governance, Unsupervised Learning, Integration Testing, Cybersecurity, Classification Algorithms, PyTorch (Machine Learning Library), Statistical Hypothesis Testing, User Experience Design, Natural Language Processing

    Degree · 1 - 4 Years

    Category: Job Ready
    Job Ready
  • T

    Tecnológico de Monterrey

    Desarrollo Web Interactivo

    Skills you'll gain: Computational Thinking, HTML and CSS, Hypertext Markup Language (HTML), Web Design and Development, Javascript, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Programming Principles, Web Applications, Interactive Design, Web Development, Program Development, Web Content, digital literacy, Semantic Web, Computer Science, Event-Driven Programming

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Managing Innovation: Ambidexterity, Teams and Leading Change

    Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Leadership, Organizational Development, Organizational Strategy, Cross-Functional Team Leadership, Culture Transformation, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Product Development, Strategic Decision-Making

    ★ 4.7 (38) · Beginner · Course · 1 - 4 Weeks

  • D

    Duke University

    ESG Communication for Inclusive Dialogue

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Diversity Awareness, Interpersonal Communications, Empathy & Emotional Intelligence, Corporate Sustainability, Social Justice, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Stakeholder Engagement, Constructive Feedback, Climate Change Adaptation

    ★ 4.7 (48) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Marketing Automation with AI and HubSpot: Plan to Execution

    Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Personalized Campaigns, Email Automation, ChatGPT, Dashboard, Email Marketing, Workflow Management, Marketing Analytics, Customer Relationship Management (CRM) Software, AI Integrations, Key Performance Indicators (KPIs)

    ★ 4.8 (11) · Intermediate · Guided Project · Less Than 2 Hours

  • E

    EDUCBA

    Analyze Global Logistics: A Strategic Supply Chain Case

    Skills you'll gain: Supply Chain, Logistics Management, Supply Chain Systems, Business Planning, Market Analysis, Process Design, Business Analysis Tools, Performance Improvement, Plan Execution, Cost Management

    ★ 4.9 (14) · Mixed · Course · 1 - 4 Weeks

  • I

    INSEAD

    Blockchain, Cryptoassets, and Decentralized Finance

    Skills you'll gain: Blockchain, Digital Assets, FinTech, Agentic systems, Financial Inclusion, Business Modeling, Financial Systems, Asset Management, Payment Systems, Emerging Technologies, Business Transformation, Distributed Computing, Transaction Processing, Cryptographic Protocols, Identity and Access Management, Contract Management, Cost Reduction, Security Controls

    ★ 4.7 (383) · Beginner · Course · 1 - 4 Weeks

1…371372373…834

In summary, here are 10 of our most popular business process courses

  • Marketing Specialist: Coursera
  • Copilot for Sales: Microsoft
  • Client Needs and Software Requirements : University of Alberta
  • Fundamentos del Liderazgo con Goldman Sachs 10,000 Women: Goldman Sachs
  • Leading Healthcare Quality and Safety: The George Washington University
  • Master of Science in Engineering Management: Northeastern University
  • Desarrollo Web Interactivo: Tecnológico de Monterrey
  • Managing Innovation: Ambidexterity, Teams and Leading Change: University of Illinois Urbana-Champaign
  • ESG Communication for Inclusive Dialogue: Duke University
  • Marketing Automation with AI and HubSpot: Plan to Execution: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok