Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Google Gemini, Customer Relationship Management, Generative AI, Applied Machine Learning, Big Data, Predictive Modeling, Query Languages, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Application Deployment, Google Workspace, OAuth, Gmail, Data Integration, AI Enablement, LLM Application, API Gateway, Enterprise Application Management, Authentications, Identity and Access Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Azure Synapse Analytics, Microsoft Azure, Governance, Real Time Data, Enterprise Architecture, Application Deployment, Data Architecture, DevOps, Database Architecture and Administration, Data Integration, Data Security, Microsoft 365, Role-Based Access Control (RBAC), Scalability, Collaborative Software, Version Control
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Retrieval-Augmented Generation, Generative AI Agents, Generative AI, AI Enablement, Prompt Engineering, AI Orchestration, Customer experience improvement, Google Cloud Platform, Organizational Strategy, Customer experience strategy (CX), Innovation, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Cloud Applications, Application Deployment, Infrastructure as Code (IaC), Google Cloud Platform, Continuous Deployment, Application Performance Management, Computing Platforms, Containerization, Docker (Software), Cloud Computing, Debugging, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Virtual Networking, Google Cloud Platform, Network Performance Management, Hybrid Cloud Computing, Cloud Management, Scalability, TCP/IP, Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Network Monitoring, Intrusion Detection and Prevention, Google Cloud Platform, Firewall, Cloud Security, Network Troubleshooting, Infrastructure Security, Identity and Access Management, Threat Detection, Cloud Infrastructure
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: SQL, Looker (Software), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Integration, Data Analysis Software, Google Sheets, Data Visualization Software, Data Cleansing, Data Storytelling, Data Pipelines, Data Processing, Data Import/Export, Google Cloud Platform
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Sharing, Cloud Engineering, Data Pipelines, Data Migration, Google Cloud Platform, Data Infrastructure, Data Warehousing, Cloud Storage, Data Integration, Data Lakes, Data Processing, Extract, Transform, Load, Data Storage, Big Data, Command-Line Interface, Data Transformation, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Networking, Google Cloud Platform, Network Routing, Network Performance Management, Network Monitoring, Network Troubleshooting, Network Architecture, General Networking, Virtual Private Networks (VPN), Service Level, Cloud Management, Load Balancing, Cloud Security, Scalability
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Vulnerability Management, Vulnerability Assessments, Threat Detection, Threat Management, Cloud Security, Risk Management Framework, Multi-Cloud, Enterprise Security, Cloud Platforms, Software As A Service
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Big Data, Customer Relationship Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Data Analysis
Intermediate · Course · 1 - 4 Weeks