• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • U

    Universidad de Palermo

    Inteligencia Artificial (IA): Interacciones y prompts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, AI literacy, Generative AI, LLM Application, Artificial Intelligence, Responsible AI, Large Language Modeling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Q

    Queen Mary University of London

    Leadership Out of the Box

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Stakeholder Communications, Professional Networking, Organizational Leadership, Leadership Development, Organizational Change, Matrix Management, People Management, Team Building, Leadership, Leadership and Management, Time Management, Executive Presence, Initiative and Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    253 reviews

    Advanced · Specialization · 3 - 6 Months

  • P

    Pearson

    PMP Certification: Unit 1

    Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle, Project Management, Agile Methodology, Waterfall Methodology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    E-Marketing

    Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Paid media, Search Engine Optimization, Online Advertising, Key Performance Indicators (KPIs), Marketing Strategies, Digital Brand Strategy, Digital Media Strategy, Target Audience, Data-Driven Marketing, Marketing Planning, Keyword Research, Social Media Strategy, Marketing Effectiveness, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    411 reviews

    Beginner · Specialization · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Programación y presupuesto del proyecto

    Skills you'll gain: Cost Management, Project Controls, Project Schedules, Project Performance, Earned Value Management, Cost Estimation, Project Estimation, Budget Management, Performance Metric, Timelines, Scheduling, Project Planning, Cost Control, Microsoft Project, Budgeting, Performance Measurement, Resource Allocation, Key Performance Indicators (KPIs), Resource Planning, Performance Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.6K reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Medical Emergencies: CPR, Toxicology, and Wilderness

    Skills you'll gain: Medical Emergency, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator, Emergency Medical Services, Emergency Medicine, Life Support, First Aid, Defibrillation, Patient Advocacy, Acute Care, Mental and Behavioral Health, Nephrology, Airway Management, Pharmacology, Patient-centered Care, Environment Health And Safety, Cardiac Dysrhythmia, Patient Evaluation, Behavioral Health, Pharmacotherapy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    542 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    iOS Development for Creative Entrepreneurs

    Skills you'll gain: Swift Programming, Objective-C (Programming Language), iOS Development, Core Data (Software), Apple iOS, Video Game Development, Game Design, User Interface (UI), Model View Controller, JSON, User Interface (UI) Design, UI Components, Mobile Development, User Interface and User Experience (UI/UX) Design, OAuth, Memory Management, Responsive Web Design, Prototyping, Animation and Game Design, Human Computer Interaction

    4.5
    Rating, 4.5 out of 5 stars
    ·
    710 reviews

    Beginner · Specialization · 3 - 6 Months

  • Y

    Yale University

    Tropical Forest Landscapes 101: Conservation & Restoration

    Skills you'll gain: Land Management, Environmental Science, Sustainable Systems, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environmental Issue, Environmental Resource Management, Environment and Resource Management, Climate Change Adaptation, Philanthropy, Social Studies, Climate Change Mitigation, Socioeconomics, Finance, Financial Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    180 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Business-to-Consumer (B2C) Sales Strategies and Techniques

    Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    American Psychological Association

    Discover Yourself, Build Relationships, and Navigate Groups

    Skills you'll gain: Self-Awareness, Self-Discipline, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Culture, Emotional Intelligence, Cultural Diversity, Behavior Management, Decision Making, Goal Setting, Motivational Skills, Social Studies, Sociology, Social Sciences, Interpersonal Communications, Decision Intelligence, Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Beginner · Specialization · 3 - 6 Months

  • J

    Johns Hopkins University

    Building a Data Science Team

    Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, New Hire Orientations, Organizational Leadership, Team Management, Team Performance Management, Team Building, Organizational Effectiveness, Team Leadership, People Management, Technical Management, Staff Management, Recruitment, Full Cycle Recruitment, Talent Recruitment, Recruitment Strategies, Empowerment, Data Science, Cross-Functional Collaboration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    3.3K reviews

    Mixed · Course · 1 - 4 Weeks

  • R

    Rice University

    Introduction to Mechanics

    Skills you'll gain: Mechanics, Torque (Physics), Physics, Problem Solving, Mechanical Engineering, Calculus, Graphing, Physical Science, Mathematical Modeling, Algebra, Applied Mathematics, Trigonometry

    4.7
    Rating, 4.7 out of 5 stars
    ·
    309 reviews

    Intermediate · Specialization · 1 - 3 Months

1…384385386…834

In summary, here are 10 of our most popular customer communications management courses

  • Inteligencia Artificial (IA): Interacciones y prompts: Universidad de Palermo
  • Leadership Out of the Box: Queen Mary University of London
  • PMP Certification: Unit 1: Pearson
  • E-Marketing: University of California, Irvine
  • Programación y presupuesto del proyecto: Tecnológico de Monterrey
  • Medical Emergencies: CPR, Toxicology, and Wilderness: University of Colorado System
  • iOS Development for Creative Entrepreneurs: University of California, Irvine
  • Tropical Forest Landscapes 101: Conservation & Restoration: Yale University
  • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera
  • Discover Yourself, Build Relationships, and Navigate Groups: American Psychological Association

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok