Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Colorado System
Skills you'll gain: Security Requirements Analysis, Requirements Analysis, Risk Management Framework, Risking, User Requirements Documents, Scalability, Verification And Validation, Software Visualization, Safety and Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Verbal Communication Skills, Communication, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Succession Planning, Governance, Leadership and Management, Leadership, Business Leadership, Strategic Leadership, Leadership Development, Talent Management, Organizational Structure, Business Continuity, Entrepreneurship, Conflict Management, Business Economics, Decision Making
Advanced · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Political Sciences, Ancient History, Education and Training, Liberal Arts, Higher Education, Pedagogy, Social Sciences, Culture, Human Learning, Cultural Diversity, Conflict Management, Ethical Standards And Conduct, Intercultural Competence, Governance
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Critical Thinking, Advocacy, Leadership, Self-Awareness
Beginner · Course · 1 - 3 Months

EIT Digital
Skills you'll gain: General Data Protection Regulation (GDPR), Case Law, Personally Identifiable Information, Information Privacy, IT Security Architecture, Legal Risk, Law, Regulation, and Compliance, European History, Data Governance, Legal Research, Data Ethics, Informed Consent
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Version Control, Git (Version Control System), Linux, Cloud Computing Architecture, DevOps, Virtualization, Cloud Computing, Linux Administration, Cloud Infrastructure, Containerization, Cloud Platforms, Infrastructure As A Service (IaaS), Software As A Service, Virtual Machines, Platform As A Service (PaaS)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, Team Performance Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Sprint Planning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: JUnit, Test Driven Development (TDD), Version Control, Git (Version Control System), GitHub, Performance Tuning, Unit Testing, Data Structures, Java Programming, Development Testing, Algorithms, Program Development, Software Testing, Java, Computer Programming, Software Development, Programming Principles, Debugging, Scalability
Beginner · Course · 1 - 4 Weeks