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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Software Requirements Prioritization: Risk Analysis

    Skills you'll gain: Security Requirements Analysis, Requirements Analysis, Risk Management Framework, Risking, User Requirements Documents, Scalability, Verification And Validation, Software Visualization, Safety and Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    113 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Potencia tu comunicación como líder

    Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Verbal Communication Skills, Communication, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Leadership in the Family Business

    Skills you'll gain: Succession Planning, Governance, Leadership and Management, Leadership, Business Leadership, Strategic Leadership, Leadership Development, Talent Management, Organizational Structure, Business Continuity, Entrepreneurship, Conflict Management, Business Economics, Decision Making

    4.1
    Rating, 4.1 out of 5 stars
    ·
    9 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    National Taiwan University

    東亞儒學:孟子一(East Asian Confucianisms: Mencius (1))

    Skills you'll gain: Political Sciences, Ancient History, Education and Training, Liberal Arts, Higher Education, Pedagogy, Social Sciences, Culture, Human Learning, Cultural Diversity, Conflict Management, Ethical Standards And Conduct, Intercultural Competence, Governance

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Avoiding Bias

    Skills you'll gain: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Critical Thinking, Advocacy, Leadership, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Privacy in Europe

    Skills you'll gain: General Data Protection Regulation (GDPR), Case Law, Personally Identifiable Information, Information Privacy, IT Security Architecture, Legal Risk, Law, Regulation, and Compliance, European History, Data Governance, Legal Research, Data Ethics, Informed Consent

    4.4
    Rating, 4.4 out of 5 stars
    ·
    96 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Linux Cloud and DevOps

    Skills you'll gain: Version Control, Git (Version Control System), Linux, Cloud Computing Architecture, DevOps, Virtualization, Cloud Computing, Linux Administration, Cloud Infrastructure, Containerization, Cloud Platforms, Infrastructure As A Service (IaaS), Software As A Service, Virtual Machines, Platform As A Service (PaaS)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    158 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Maneja objeciones y clientes difíciles en retail

    Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    PMI Agile Certified Practitioner (PMI-ACP)

    Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, Team Performance Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Sprint Planning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Amazon

    Data Structures and Algorithms

    Skills you'll gain: JUnit, Test Driven Development (TDD), Version Control, Git (Version Control System), GitHub, Performance Tuning, Unit Testing, Data Structures, Java Programming, Development Testing, Algorithms, Program Development, Software Testing, Java, Computer Programming, Software Development, Programming Principles, Debugging, Scalability

    4.3
    Rating, 4.3 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular conflict resolution courses

  • Software Requirements Prioritization: Risk Analysis: University of Colorado System
  • Potencia tu comunicación como líder: UBITS
  • Retail Customer Service: CVS Health
  • Leadership in the Family Business: Tecnológico de Monterrey
  • 東亞儒學:孟子一(East Asian Confucianisms: Mencius (1)): National Taiwan University
  • Avoiding Bias : Arizona State University
  • Privacy in Europe: EIT Digital
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Linux Cloud and DevOps: LearnQuest
  • Maneja objeciones y clientes difíciles en retail: UBITS

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