IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, AI Product Strategy, Market Research, Financial Forecasting, AI Personalization, Strategic Thinking, Business Solutions, Market Analysis, Market Data, LLM Application, Generative AI, Supply Chain Planning, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, AI Integrations, Forecasting, Customer Support, Large Language Modeling
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Embeddings, Prompt Engineering, Query Languages, Vector Databases, Data Storage, Unstructured Data, Graph Theory
Intermediate · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Vision Transformer (ViT), Recurrent Neural Networks (RNNs), Generative Model Architectures, Embeddings, Digital Signal Processing, Transfer Learning, Machine Learning Methods, Classification Algorithms, Supervised Learning
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Feature Engineering, Data Preprocessing, Model Evaluation, Data Quality, Model Training, Data Validation, Data Cleansing, Data Ethics, Data Transformation, Model Optimization, Verification And Validation, Applied Machine Learning, Machine Learning, Responsible AI, Machine Learning Algorithms, Algorithms, Python Programming, Computer Programming, Linear Algebra, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Data Analysis, Data Literacy, Data-Driven Decision-Making, Clinical Informatics, Image Analysis, AI Integrations, Health Technology, Diagnostic Tests, Advanced Analytics, Treatment Planning, Care Management, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard, Dashboard Creation, Business Workflow Analysis, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Workflow Management, Process Optimization, Automation, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Program Implementation, Plan Execution, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Environmental Policy, Vendor Contracts, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Organizational Strategy, Report Writing, Stakeholder Management, Communication
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, SketchUp (3D Modeling Software), Engineering Analysis, Mechanics, Construction, Mathematical Modeling, Failure Analysis, Design, 3D Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pandas (Python Package), Scatter Plots, Histogram, Correlation Analysis, Data Visualization, Data Manipulation, Plot (Graphics), Data Wrangling, Data Import/Export, JSON, Statistical Visualization, Data Cleansing, Data Transformation, Data Visualization Software, Data Preprocessing, Exploratory Data Analysis, Data Analysis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Recognizing Others, Cultural Sensitivity, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Growth Mindedness, Diversity Awareness, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Cognitive flexibility, Meditation & Breathwork, Liberal Arts, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Postman API Platform, Continuous Delivery, Continuous Integration, Web Services, API Design, Test Tools, Spring Framework, Application Programming Interface (API), CI/CD, Test Execution Engine, Service Oriented Architecture, Verification And Validation, Software Testing, Restful API, Interactive Data Visualization, Server Side, Web Applications, Program Development, Virtual Environment, Automation
Beginner · Specialization · 1 - 3 Months