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  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses cover techniques for managing disagreements in personal and professional contexts. You’ll learn about negotiation tactics, mediation practices, and the importance of active listening and empathy. Many courses also introduce frameworks that guide effective communication and help you navigate challenging conversations.

Popular Conflict Resolution Courses and Certifications


  • M

    Macquarie University

    Negotiation skills: Negotiate and resolve conflict

    Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Leadership and Management, Cultural Sensitivity, Cultural Diversity, Self-Awareness, Relationship Building, Communication Strategies, Communication

    4.7 stars, 851 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (851) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Professional HRM Mastery

    Skills you'll gain: Succession Planning, Performance Appraisal, Responsible AI, Culture Transformation, Human Resource Strategy, Intercultural Competence, Applicant Tracking Systems, Performance Review, Employee Engagement, Strategic Leadership, Conflict Management, Business Transformation, Employee Retention, Compensation Management, Performance Management, Generative AI, Employee Onboarding, Recruitment, Change Management, Data-Driven Decision-Making

    4.5 stars, 1.1K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (1.1K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Alfaisal University | KLD

    مهارات تسوية النزاعات | Conflict Resolution Skills

    Skills you'll gain: Conflict Management, Mediation, Problem Solving, Interpersonal Communications, Communication

    4.5 stars, 23 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (23) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • P

    Packt

    Payment Fraud & Dispute Resolution + PCI‑DSS Training

    Skills you'll gain: Payment Card Industry (PCI) Data Security Standards, Credit/Debit Card Processing, Merchant Services, Payment Processing, Payment Systems, Payment Processing and Collection, Arbitration, Loss Prevention, Customer Complaint Resolution, Claims Processing, Security Controls, Auditing, Security Strategy, Conflict Management, Transaction Processing, Negotiation, Information Technology, Business, Finance, Securities (Finance)

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • T

    The Expert Academy

    B2B Sales: Objection Handling And Buyer Consensus

    Skills you'll gain: Overcoming Objections, B2B Sales, De-escalation Techniques, Conflict Management, Enterprise Sales, Sales Presentation, Sales Strategy, Negotiation, Selling Techniques, Closing (Sales), Sales, Trustworthiness, Price Negotiation, Stakeholder Management, Behavior Management, Communication Strategies, Business Communication, Sales Prospecting, Communication, Resilience

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Creo Incubator

    Soft skills for clinicians: Conflict resolution

    Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Coordinating, Teamwork, Problem Solving, Self-Awareness, Collaboration, Communication Strategies, Interpersonal Communications, Communication

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Types of Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Collaboration, Empathy, Interpersonal Communications, Assertiveness, Communication Strategies, Organizational Effectiveness, Communication, Active Listening

    4.5 stars, 1.3K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (1.3K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Erasmus University Rotterdam

    When Disaster Meets Conflict

    Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Disaster Recovery, Policy Analysis, Emergency Response, Mitigation, International Relations, Case Studies, Risk Analysis, Risk Management

    4.7 stars, 88 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (88) · Intermediate · Course · 1 - 3 Months

    Category: Free
    Free
  • L

    Logical Operations

    Managing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Interpersonal Communications, Communication Strategies, Collaboration, Leadership, Verbal Communication Skills, Negotiation, Emotional Intelligence, Analysis, Communication, Active Listening, Program Implementation, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    Arizona State University

    Managing Conflict

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Empathy & Emotional Intelligence, Communication Strategies, Interpersonal Communications, Empathy, Communication, Verbal Communication Skills, Behavior Management, Self-Awareness, Concision

    4.4 stars, 29 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (29) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Conflict Management Project

    Skills you'll gain: Conflict Management, Communication Strategies, Case Studies, Stakeholder Management, Interpersonal Communications, Intercultural Competence, Portfolio Management, Organizational Effectiveness, Analysis

    4.7 stars, 187 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (187) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Sage Publications

    UN Peace Operations

    Skills you'll gain: Conflict Management, International Relations, Diplomacy, Social Justice, Mediation, Public Safety and National Security, Public Affairs, Sustainable Development, Child Welfare, Policy Analysis, Operational Analysis, Political Sciences, World History, Human Factors, Governance, Advocacy, Research, Case Studies, Report Writing, Coordination

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
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How to choose the right Conflict Resolution course

Start with what you want to focus on. If you're focused on interpersonal conflict resolution, choose courses covering negotiation techniques and communication strategies. If you're interested in mediation processes, look for courses that include mediation frameworks and conflict analysis models. This will help you find the right course for your needs.

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