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Facilitation Courses

Facilitation courses can help you learn effective communication, group dynamics, conflict resolution, and decision-making strategies. You can build skills in active listening, guiding discussions, and creating inclusive environments that encourage participation. Many courses introduce tools like digital whiteboards, collaboration software, and survey platforms, which enhance your ability to manage group interactions and gather feedback.

Popular Facilitation Courses and Certifications


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    Microsoft

    Problem & Conflict Resolution

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

    Beginner · Course · 1 - 3 Months

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    Microsoft

    Practical AI Strategy and Azure Service Selection

    Skills you'll gain: AI Product Strategy, AI Enablement, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Governance Risk Management and Compliance, Business Priorities, Business Requirements, Feasibility Studies, Requirements Analysis, Cost Management

    Intermediate · Course · 1 - 3 Months

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    Knowledge Accelerators

    Microsoft 365 Foundations: Outlook Calendar & Teams Meetings

    Skills you'll gain: Calendar Management, Meeting Facilitation, Microsoft Outlook, Microsoft Teams, Organizational Skills, Setting Appointments, Coordinating, Productivity, Collaborative Software, Microsoft Office, Productivity Software, Drive Engagement, Scheduling, Business, Business Communication

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Confluence Mastery with AI Integration Essentials

    Skills you'll gain: Dashboard Creation, Security Controls, Technical Documentation, Collaboration, Dashboard, Collaborative Software, Report Writing, Sprint Retrospectives, Team Building, Multi-Factor Authentication, Document Management, Workflow Management, Performance Testing, Taking Meeting Minutes, Content Management, IT Automation, Cross-Functional Collaboration, Performance Stress Testing, System Configuration, Content Creation

    Intermediate · Specialization · 3 - 6 Months

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    C

    Coursera

    Scaled Agile Framework (SAFe)/Optimize SAFe ARTs

    Skills you'll gain: Scaled Agile Framework, Sprint Retrospectives, Process Improvement and Optimization, Performance Metric, Process Improvement, Performance Measurement, Agile Methodology, Process Optimization, Team Performance Management, Lean Methodologies, Portfolio Management, Prioritization, Process Analysis, Performance Analysis, Discussion Facilitation, Business Metrics, Business Priorities, Strategic Prioritization, Risk Management Framework, Optimism

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    V

    Vanderbilt University

    Generative AI for Leaders

    Skills you'll gain: Succession Planning, Business Writing, Generative AI, Leadership, Business Correspondence, Meeting Facilitation, Organizational Leadership, Leadership Development, Writing, AI Enablement, AI powered creativity, Thought Leadership, Responsible AI, Proposal Development, Human Resource Strategy, Business Transformation, Staff Management, AI Integrations

    4.7
    Rating, 4.7 out of 5 stars
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    691 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of California, Irvine

    Learn English: Advanced Academic Speaking and Listening

    Skills you'll gain: Verbal Communication Skills, Oral Expression, Presentations, Public Speaking, Discussion Facilitation, Active Listening, Lecturing, Non-Verbal Communication, Oral Comprehension, English Language, Peer Review, Communication, Social Skills, Communication Strategies, Concision, Learning Strategies, Constructive Feedback, Critical Thinking, Language Competency, Interpersonal Communications

    4.5
    Rating, 4.5 out of 5 stars
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    1.4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    A

    Arizona State University

    Communication For Everyone

    Skills you'll gain: Meeting Facilitation, Public Speaking, Lecturing, Presentations, Active Listening, Storytelling, Communication, Team Leadership, Oral Expression, Teamwork, Social Skills, Influencing, Discussion Facilitation, Team Building, Team Motivation, Leadership, Team Management, Interpersonal Communications, Communication Strategies, Verbal Communication Skills

    4.5
    Rating, 4.5 out of 5 stars
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    265 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    U

    University of Washington

    Business English: Meetings

    Skills you'll gain: Proposal Writing, Proposal Development, Business Writing, Business Correspondence, Meeting Facilitation, Setting Appointments, Report Writing, Business Reporting, Writing, Oral Expression, Business Communication, English Language, Verbal Communication Skills, Oral Comprehension, Telephone Skills, Events and Conferences, Vocabulary, Scheduling, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
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    1.1K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Pearson International Higher Education

    MyCredSkills Liderazgo para profesionales.

    Skills you'll gain: Leadership, Meeting Facilitation, Collaboration, Leadership Development, Professional Development, Strategic Leadership, Goal Setting, Team Collaboration, Teamwork, Leadership and Management, Team Building, Professionalism, Productivity

    Beginner · Course · 1 - 4 Weeks

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    T

    The University of Edinburgh

    Philosophy, Science and Religion: Philosophy and Religion

    Skills you'll gain: Liberal Arts, Research, Discussion Facilitation, Scientific Methods, Social Sciences, Cultural Diversity, Psychology, Sociology

    4.6
    Rating, 4.6 out of 5 stars
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    530 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Capstone: Applying Project Management in the Real World

    Skills you'll gain: Sprint Retrospectives, Stakeholder Communications, Quality Assessment, Project Management, Quality Management, Quality Assurance, Milestones (Project Management), Stakeholder Management, Project Management Life Cycle, Stakeholder Engagement, AI Enablement, Interviewing Skills, Project Scoping, Meeting Facilitation, Smart Goals, Project Documentation, Project Planning, Discussion Facilitation, Communication Planning, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
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    13K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular facilitation courses

  • Problem & Conflict Resolution: Microsoft
  • Practical AI Strategy and Azure Service Selection: Microsoft
  • Microsoft 365 Foundations: Outlook Calendar & Teams Meetings: Knowledge Accelerators
  • Confluence Mastery with AI Integration Essentials: Coursera
  • Scaled Agile Framework (SAFe)/Optimize SAFe ARTs: Coursera
  • Generative AI for Leaders: Vanderbilt University
  • Learn English: Advanced Academic Speaking and Listening: University of California, Irvine
  • Communication For Everyone: Arizona State University
  • Business English: Meetings: University of Washington
  • MyCredSkills Liderazgo para profesionales.: Pearson International Higher Education

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Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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