
Skills you'll gain: Social Sciences, Economics, Policy, and Social Studies, Sociology, World History, Demography, Cultural Diversity, Sustainable Development, International Relations, Social Justice, Technology Solutions, Case Studies, Public Policies, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Application Performance Management, Performance Measurement, Business Metrics, Continuous Monitoring, Operational Performance Management, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Prioritization, Business Leadership
Intermediate · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Lead Generation, Resource Allocation, Microsoft 365, Scheduling, Customer Relationship Management, Sales Management, Sales Operations, Microsoft Teams, Customer Data Management, Order Management, Customer Service, Data Analysis Expressions (DAX), Marketing, Marketing Automation, Email Marketing, Dashboard
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Customer experience improvement, Scalability, Business Operations, AI Enablement, Operational Efficiency, No-Code Development, Generative AI, Process Improvement, Workflow Management, ChatGPT, Automation, LLM Application, Customer Service, Prompt Engineering
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Customer experience improvement, Guest Relations, Innovation, Service Management, Hotel Operations, Customer Service, Restaurant Operation, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Arbitration, Contract Review, Vendor Contracts, Legal Risk, Contract Management, Contract Negotiation, Mediation, Coordination, Legal Strategy, Legal Writing, Commercial Laws, Service Level Agreement, Civil Law, Liquidation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sociology, Sustainable Development, Social Sciences, Demography, Social Justice, International Relations, Cultural Diversity, World History, Technology Strategies, Governance, Policy Analysis, Economics, Innovation, European History
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Application Deployment, Cloud Applications, Kubernetes, Load Balancing, Cloud Management, Microservices, Infrastructure As A Service (IaaS), Cloud Security, CI/CD, Cloud Computing, Cloud Computing Architecture, Network Architecture, Data Storage, Platform As A Service (PaaS), Site Reliability Engineering, Service Level Agreement, Cloud Storage
Intermediate · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Portfolio Management, Business Ethics, Investments, Finance, Financial Services, Behavioral Economics, Capital Markets, Equities, Banking, Financial Regulation, Securities (Finance), Leadership Studies, Underwriting, Non-Profit Accounting, Derivatives, Economics, Policy, and Social Studies, Insurance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sustainable Development, Sociology, Governance, Social Sciences, Public Policies, World History, Demography, Cultural Diversity, Social Justice, International Relations, Technology Solutions, Economics
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management
Mixed · Course · 1 - 4 Weeks