
Skills you'll gain: Socioeconomics, Sociology, Culture, Sustainable Development, Social Sciences, Social Justice, Cultural Diversity, World History, Economic Development, Political Sciences, Governance, Case Studies, Economics, European History, Digital Transformation
★ 4.5 (193) · Beginner · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: Economic Development, Socioeconomics, Environmental Issue, Social Sciences, Transportation Operations, Social Justice, Sociology, Community Development, Cultural Diversity, Demography, Culture, Economics, Public Policies, Property and Real Estate, Governance, Public Safety and National Security
★ 4.6 (108) · Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Investment Banking, Portfolio Risk, Risk Management, Financial Market, Portfolio Management, Business Ethics, Financial Systems, Investments, Finance, Behavioral Economics, Capital Markets, Business Valuation, Financial Regulations, Equities, Banking, Financial Regulation, Philanthropy, Securities (Finance), Underwriting, Insurance
★ 4.9 (595) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Purchasing, Request For Quotation (RFQ), Procurement, Price Negotiation, Data Entry, Negotiation, Contract Negotiation, Business Correspondence, Order Entry, Order Processing, Vendor Contracts, Strategic Sourcing, Business Writing, Contract Management, Contract Review, Business Communication, Accounts Payable, Contract Compliance, Cost Benefit Analysis, Data Import/Export
Intermediate · Course · 1 - 3 Months

IBM
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service
★ 4.7 (12K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Intermediate · Course · 3 - 6 Months

École Polytechnique
Skills you'll gain: Language Competency, Grammar, European History, Language Learning, Culture, Vocabulary, Political Sciences, World History, Oral Expression, International Relations, Writing, Cultural Diversity, Multilingualism, Social Sciences, Liberal Arts, Art History, Oral Comprehension, Science and Research
★ 4.9 (156) · Advanced · Course · 1 - 3 Months

Skills you'll gain: MLOps (Machine Learning Operations), Continuous Integration, Artificial Intelligence and Machine Learning (AI/ML), Service Level Agreement, Performance Stress Testing, Performance Measurement, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (322) · Intermediate · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Commercial Banking, Retail Banking, Banking Services, Bank Regulations, Commercial Lending, Banking, Project Finance, Customer Service, Cash Management, Client Services, Financial Regulation, General Lending, Financial Inclusion, Loans, Lending and Underwriting, Financial Regulations, Customer Relationship Building, Customer Retention, Working Capital, Customer experience strategy (CX)
★ 4.9 (16) · Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Insurance, Insurance Policies, Asset Protection, Underwriting, Property and Real Estate, Risk Management, Loss Prevention, Property Management, Financial Services, Wealth Management, Asset Management, Financial Planning, Legal Risk, Risk Analysis, Finance, Depreciation, Cost Benefit Analysis, Emerging Technologies, Human Capital
Beginner · Course · 1 - 4 Weeks