
Skills you'll gain: Insurance, Insurance Policies, Underwriting, Insurance and Warranty Claims Processing, Risk Management, Governance, Regulatory Compliance, Compliance Management, Financial Services, Financial Regulation, Risk Analysis, Emerging Technologies, Innovation, Digital Transformation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Insurance, Underwriting, Claims Processing, Insurance Policies, Insurance and Warranty Claims Processing, Lending and Underwriting, Financial Services, Operational Risk, Risk Analysis, Risk Management, Customer Complaint Resolution, Financial Regulation, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Digital Transformation, Regulatory Requirements, Operational Efficiency, Information Technology, Management Information Systems
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer and Client Support, Client Support, Customer Service, Customer Support, Customer experience strategy (CX), Client Services, Communication Strategies, Communication, Customer Engagement, User Feedback, Customer Insights, Social Media Management
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality and Food Services, Hospitality, Brand Management, B2B Sales, Customer Service, Branding, Innovation, Guest Relations, Customer experience strategy (CX), Marketing Management, Promotional Strategies, Customer Relationship Management, Diversity Marketing, Growth Strategies, Digital Marketing
★ 4.7 (2.4K) · Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Investment Banking, Portfolio Risk, Risk Management, Financial Market, Portfolio Management, Business Ethics, Financial Systems, Investments, Finance, Behavioral Economics, Capital Markets, Business Valuation, Financial Regulations, Equities, Banking, Financial Regulation, Philanthropy, Securities (Finance), Underwriting, Insurance
★ 4.9 (595) · Beginner · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: Transportation Management, Economics, Policy, and Social Studies, Demography, Social Justice, Socioeconomics, Social Sciences, Public Safety and National Security, Community Development, Policy Analysis, Economic Development, Environmental Policy, Environmental Issue, Public Policies, Education and Training, Sociology, Cultural Diversity, Culture, Diversity and Inclusion, European History, Governance
★ 4.3 (29) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting
★ 4.5 (85) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Underwriting, Insurance, Insurance Policies, Lending and Underwriting, Actuarial Science, Risk Analysis, Risk Modeling, Financial Industry Regulatory Authorities, Financial Services, Risk Management, Risk Management Framework, Risk Mitigation, Financial Regulation, Estimation, Regulatory Compliance, Financial Regulations, Data-Driven Decision-Making, Analytics, Finance, Business
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Climate Change Programs, Climate Change Mitigation, Sustainable Development, Environmental Issue, Business Transformation, Climate Change Adaptation, Corporate Strategy, Business Strategy, Business Modeling, Supplier Management, Stakeholder Engagement, Finance
★ 4.6 (141) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixed · Course · 1 - 4 Weeks