Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic Design, Animations, Adobe After Effects, Graphic and Visual Design, Motion Graphics, Design Software, Design, Branding, Oral Expression, Brand Strategy, Creative Design, Adobe Creative Cloud, Brand Awareness, Intellectual Property, Knowledge of Apple Hardware, Adobe Photoshop, Strategic Thinking
★ 4.5 (17) · Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Business Modeling, Business Architecture, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Process Design, Innovation, Strategic Thinking, Systems Thinking, New Business Development, Media and Communications, Case Studies, Market Opportunities, Value Propositions, General Networking
★ 3.8 (10) · Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: UI/UX Strategy, Experience Design, Design Strategies, Design Elements And Principles, Storyboarding
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Design Strategies, Organizational Leadership, Brainstorming, Leadership, Storyboarding, User Feedback, Customer Engagement, Creative Thinking, Design Research, Collaboration
★ 4.2 (341) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Legal Technology, Legal Writing, Design Thinking, Client Services, Design, User Experience Design, Human Centered Design, Graphic and Visual Design, AI literacy, Cross-Functional Collaboration
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer experience strategy (CX), Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Packaging and Labeling, Competitive Analysis, Presentations, Design Strategies, Adobe Illustrator, Graphic Design, Branding, Market Analysis, Digital Design, Graphic and Visual Design, Adobe Photoshop, Design Elements And Principles, Personal Development, Ideation, Process Development, Strategic Thinking, Design Research, Professional Development, Creative Thinking
★ 5 (6) · Intermediate · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
★ 4.6 (9K) · Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Organizational Leadership, Business Leadership, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Corporate Sustainability, Pollution Prevention, Environment and Resource Management, Environmental Issue, Environmental Regulations, Business Modeling, Material Handling, Consumer Behaviour
★ 4.5 (20) · Intermediate · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, User Experience Design, Web Design, User Interface and User Experience (UI/UX) Design, User Experience, Wireframing, User Interface (UI), User Research, UI/UX Research, Web Design and Development, User Centered Design, Design Strategies, Persona Development, Design Research, Mockups, Usability Testing, Software Development Methodologies, Target Audience
★ 4.8 (1.3K) · Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Salesforce Development, Salesforce, No-Code Development, UI Components, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Photoshop, Design Software, Journals, Software Design Patterns, Creative Design, Graphic and Visual Design, Design Elements And Principles, Creativity, Design Strategies, Design, Graphics Software, Visual Storytelling, Graphic Design, Digital Design, Editing, File Management
Beginner · Specialization · 1 - 3 Months