Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Claims Processing, Insurance and Warranty Claims Processing, Insurance, Underwriting, Regulatory Compliance, Insurance Policies, Regulatory Requirements, Law, Regulation, and Compliance, Lending and Underwriting, Regulation and Legal Compliance, Compliance Management, Risk Analysis, Risk Management Framework, Compliance Training, Customer Complaint Resolution, Risk Mitigation, Risk Management, Customer Advocacy, Contract Review, Financial Services
Mixed · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Marketing Effectiveness, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Quality Control, Statistical Process Controls, Laboratory Procedures, Laboratory Testing, Ideation, Market Analysis, Good Manufacturing Practices, Product Quality (QA/QC), Feasibility Studies, Chemistry, Quality Assurance, Regulatory Compliance, Quality Management, Performance Testing, Customer Insights, Safety Standards, Product Design, Biochemistry, General Science and Research, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

Unilever
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Data Presentation, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Social Media Campaigns, Campaign Management, Digital Marketing Tools, Web Analytics and SEO, Market Analysis, Social Media Marketing, Digital Media Strategy, Customer Analysis, Search Engine Marketing, Marketing Strategies, Data-Driven Marketing, Google Analytics
Beginner · Professional Certificate · 3 - 6 Months

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Service Improvement, Customer experience strategy (CX), Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement, Customer Insights, Case Studies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Processing, Data Integration, Data Preprocessing, Data Transformation, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, R (Software), MySQL, File Management, SQL, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Design Thinking
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence
Beginner · Course · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Competitive Analysis, Customer Demand Planning, Data Storytelling, Procurement, Supplier Relationship Management, Supplier Risk Management, Supplier Management, Supply Chain, Purchasing, Regression Analysis, Supplier Performance Management, Inventory Control, Market Opportunities, Supply Chain Systems, Supply Chain Management, Business Intelligence, Data Analysis
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Compensation Management, Customer Service, Employee Engagement, Gross Profit, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, User Interface and User Experience (UI/UX) Design, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Wealth Management, Portfolio Management, Financial Planning, Investment Management, Financial Analysis, Investments, Portfolio Risk, Analysis, Case Studies, Customer Analysis, Financial Data, Goal Setting, Financial Forecasting, Risk Analysis, Expense Management
Mixed · Course · 1 - 4 Weeks