IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Data Sharing, Communication, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Marketing Design, Organizational Structure, Diagram Design, Marketing Collateral, Graphic Design, Presentations, Dashboard, Collaborative Software
Intermediate · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Prompt Engineering, Content Optimization, Writing and Editing, AI Workflows, Content Creation, Business Writing, Blogs, Web Content, Productivity, AI Personalization, Writing, Generative AI Agents, AI Enablement, Artificial Intelligence, Content Strategy, Proofreading, Artificial Intelligence and Machine Learning (AI/ML), Editing
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Strategic Planning, Search Engine Optimization, Competitive Analysis, Business Modeling, Marketing Planning, Search Engine Marketing, Digital Media Strategy, Web Analytics and SEO, Technology Strategies, Business Planning, Strategic Marketing, Campaign Management, Business Analysis Tools, Marketing Strategies, Google Ads
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Box Plots, Plot (Graphics), Data Visualization, Ggplot2, Data Visualization Software, Statistical Visualization, Scatter Plots, Histogram, Data Analysis, Graphing, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Eclipse (Software), Java, Integrated Development Environments, Java Programming, Code Reusability, Functional Design
Intermediate · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Public Health, Public Safety and National Security, Policty Analysis, Research, and Development, Public Policies, Social Studies, Social Sciences, Advocacy, Community Organizing, Law, Regulation, and Compliance, Surveys
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: File Management, Cloud Storage, Collaborative Software, Google Workspace, Data Storage, Cloud Services, Document Management, Microsoft Office, Data Sharing
Beginner · Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Services, Cultural Responsiveness, Education and Training, Health Equity, Student Engagement, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Debugging, Automation, Python Programming, Data Structures, Programming Principles, Scripting Languages, Development Environment, Scripting, Data Manipulation, Other Programming Languages, File Management, Data Validation, Package and Software Management, Software Installation
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Application Performance Management, Google Cloud Platform, Prometheus (Software), Network Monitoring, Network Performance Management, Cloud Applications, Performance Tuning, Network Analysis, System Monitoring, Cloud Infrastructure, Cloud Services, Virtual Networking, Load Balancing
Beginner · Course · 1 - 3 Months