IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Geneva
Skills you'll gain: Disabilities, Education and Training, Diversity Training, Social Sciences, Social Justice, Pedagogy, Diversity Awareness, Teaching, Sociology, Diversity Equity and Inclusion Initiatives, Student Support and Services, Diversity Programs, Research, Cultural Diversity, Instructional Strategies, Writing, Discussion Facilitation, Conflict Management
★ 5 (16) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI literacy, Emotional Intelligence, Health And Wellness Coaching, Responsible AI, Employee Assistance Programs, Generative AI Agents, AI Workflows, Technical Documentation, Risk Analysis, Technical Communication, Decision Making, Health Technology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity, Business Continuity Planning, Compliance Management, Leadership and Management, Governance Risk Management and Compliance, Audit Planning, Performance Measurement, Risk Analysis, Resource Planning, Business Management, Risk Management Framework, Continuous Improvement Process, Business Leadership, Incident Response, Crisis Management, Risk Management, Process Improvement, Resilience, Document Control, Employee Training
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Business Valuation, Entrepreneurship, Financial Analysis, Finance, Case Studies, Financial Forecasting, Return On Investment, Financial Statement Analysis, Balance Sheet, Financial Statements, Equities, Income Statement
★ 4.8 (13) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Data Validation, Project Risk Management, Business Continuity, Security Controls, IT General Controls (ITGC), Risk Mitigation, Project Management, Risk Management, System Testing, System Implementation, Information Management, Data Integrity, Software Development Methodologies, Program Evaluation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Dashboard Creation, Dashboard, Collaborative Software, Collaboration, Data Sharing, Microsoft Power Platform, Microsoft Excel, Business Intelligence, Microsoft 365, Interactive Data Visualization, Microsoft PowerPoint, Data Analysis Software, Performance Tuning, Data Analysis
★ 4.5 (10) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), System Monitoring, Data Ethics, AI Security, AI literacy, Large Language Modeling, Responsible AI, AI Integrations, LLM Application, Artificial Intelligence, AI Enablement, Microsoft Copilot, Threat Detection, Machine Learning
★ 4.7 (31) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, Layout Design, Adobe Photoshop, Typography, Creative Design, Microsoft Windows, Graphic Design, Adobe Creative Cloud
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, Data Validation, Setting Appointments, Excel Formulas, Excel Macros, Collaborative Software, Data Visualization, Email Automation, Email Security, Meeting Facilitation, Data Entry, Sales Presentations, Productivity Software, Version Control
Beginner · Specialization · 3 - 6 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Design Strategies, Design and Product, Experience Design, Risk Analysis, New Business Development, Human Centered Design, User Experience Design, Innovation, Design, User Experience, Business Modeling, Lean Methodologies, Market Analysis, Prioritization, Ethical Standards And Conduct
★ 4.7 (18) · Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Amazon Web Services, Customer Communications Management, Customer Support, Systems Integration, Security Controls, Service Management, Security Awareness
★ 4.9 (9) · Beginner · Course · 1 - 4 Weeks