Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Google Cloud
Skills you'll gain: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Business Intelligence Software, Google Cloud Platform, Dashboard, Business Analysis, Data Visualization, Data Analysis, Sales Management, Sales, Product Knowledge, Enterprise Resource Planning
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Photography, Storytelling, Photo/Video Production and Technology, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Customer Retention, Customer Insights, Market Analysis, Sociology, Culture, Economics, Policy, and Social Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Salesforce Development, Salesforce, Analytics, Data Import/Export, Data Presentation, Data Analysis, Business Reporting, Data Cleansing, Data Management, Interactive Data Visualization, Data Sharing, Data Validation, Data Security
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, Power BI, Microsoft Azure, NoSQL, Cloud Deployment, Databases, Database Architecture and Administration, Data Integration, Data Visualization Software, SQL, Database Management Systems, Data Storage, Data Modeling, Data Warehousing, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Cloud Hosting, Cloud Security, Firewall
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Web Design, Web Design and Development, User Interface and User Experience (UI/UX) Design, Animations, Typography, Color Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Services, Restful API, Apache Maven, Spring Boot, Spring Framework, Gradle, Simple Object Access Protocol (SOAP), Java Platform Enterprise Edition (J2EE), Java, API Design, Application Frameworks, Secure Coding, Object-Relational Mapping, Data Persistence, JSON, Extensible Markup Language (XML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows Servers, Hyper-V, Containerization, Kubernetes, Docker (Software), Virtualization, Virtual Machines, Server Administration, Hybrid Cloud Computing, Microsoft Azure, Infrastructure As A Service (IaaS), Windows PowerShell, Systems Administration, Configuration Management
Intermediate · Course · 1 - 4 Weeks