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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Python Programming and Essentials

    Skills you'll gain: Programming Principles, Scripting, Scripting Languages, Data Structures, Development Environment, Microsoft Visual Studio, Integrated Development Environments, Computer Programming, Software Installation, Algorithms, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Gender Foundations in Health Data: A Data for Health Course

    Skills you'll gain: Health Equity, Health Disparities, Public Health, Epidemiology, Social Determinants Of Health, Data Collection, Health Policy, Health Informatics, Data Analysis, Research, Surveys

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Public Sector Efficiency: Optimizing Business Processes

    Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement

    3.6
    Rating, 3.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Human Capital: Globalization and Culture

    Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Case Studies, Culture, Workforce Management, Leadership

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IBM

    Architecting Applications for IBM Z and Cloud

    Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Cloud-Native Computing, Application Design, CI/CD, Systems Integration, Software Architecture, Mainframe Computing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Aggregate Data in SQL using MySQL Workbench

    Skills you'll gain: MySQL, SQL, MySQL Workbench, Query Languages, Descriptive Statistics, Data Analysis

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Create a fundraising page on Chuffed

    Skills you'll gain: Fundraising, Goal Setting, Campaign Management, Promotions and Campaigns, Project Design, Drive Engagement, Content Creation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Analyze Data in Azure ML Studio

    Skills you'll gain: Descriptive Statistics, Jupyter, Microsoft Azure, Feature Engineering, Data Analysis, Statistics, Exploratory Data Analysis, Probability & Statistics, Data Visualization Software, Correlation Analysis, Applied Machine Learning

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    Simplilearn

    Data Modelling in Power BI

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Data Visualization, Data Modeling, Interactive Data Visualization, Report Writing, Data Visualization Software, Data Storytelling, Data Transformation, Data Manipulation, Data Cleansing, Data Sharing, Key Performance Indicators (KPIs), Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    SwiftUI - The Complete iOS 17 Reference Library of Code

    Skills you'll gain: Swift Programming, Apple Xcode, Apple iOS, iOS Development, Apple software proficiency, Application Development, Cross Platform Development, Mobile Development, UI Components, Mobile Development Tools, Animations, Object Oriented Programming (OOP), Programming Principles, Data Storage, Cloud Storage, Application Deployment, Responsive Web Design, User Interface (UI), Development Environment, Integrated Development Environments

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Proposals and Presentations

    Skills you'll gain: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Storytelling, Presentations, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Facilitate Organized Online Dialogue with Considerit

    Skills you'll gain: Discussion Facilitation, Community Organizing, Interactive Learning, Driving engagement, Content Management Systems, System Configuration

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…415416417…560

In summary, here are 10 of our most popular customer experience courses

  • Introduction to Python Programming and Essentials: Packt
  • Gender Foundations in Health Data: A Data for Health Course: Johns Hopkins University
  • Public Sector Efficiency: Optimizing Business Processes: Coursera
  • Human Capital: Globalization and Culture: University of Michigan
  • Architecting Applications for IBM Z and Cloud: IBM
  • Aggregate Data in SQL using MySQL Workbench: Coursera
  • Create a fundraising page on Chuffed: Coursera
  • Analyze Data in Azure ML Studio: Coursera
  • Data Modelling in Power BI: Simplilearn
  • SwiftUI - The Complete iOS 17 Reference Library of Code: Packt

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