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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Generative AI with Vertex AI: Build a customer chatbot

    Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms

    ★ 4.1 (7) · Intermediate · Guided Project · Less Than 2 Hours

  • E

    EDUCBA

    Event Management Strategies & Planning

    Skills you'll gain: Event Management, Events and Conferences, Event Planning, Event Marketing, Strategic Planning, Marketing Planning, Target Audience, Performance Measurement, Drive Engagement, Coordinating, Campaign Planning, Strategic Decision-Making, Customer Analysis, Driving engagement, Target Market, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Promotional Strategies, Risk Management

    Mixed · Course · 1 - 3 Months

  • M

    Michigan State University

    Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

    Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Milestones (Project Management), Business Development, Financial Forecasting, Financial Modeling, New Business Development, Plan Execution, Customer Analysis, Customer Insights

    ★ 4.5 (184) · Mixed · Course · 1 - 3 Months

  • P

    Packt

    Change Management Crash Course: Change Management 101

    Skills you'll gain: Change Management, Organizational Change, Process Management, Initiative and Leadership, Business Transformation, Organizational Leadership, Leadership and Management, Plan Execution, Adaptability

    ★ 4.1 (19) · Beginner · Course · 1 - 4 Weeks

  • W

    West Virginia University

    Sales Force Management

    Skills you'll gain: Recruitment, Sales Development, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Recruitment Strategies, Management Training And Development, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, People Analytics, Employee Performance Management, Performance Review, Performance Measurement

    ★ 4.6 (116) · Mixed · Course · 1 - 3 Months

  • A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Event Marketing & Management Fundamentals

    Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Brand Marketing, Event Planning, Marketing Effectiveness, Driving engagement, Marketing Operations, Marketing Strategies, Marketing Communications, Media Strategy, Branding, Stakeholder Management, Brand Management, Brand Strategy, Stakeholder Engagement, Drive Engagement, Stakeholder Communications, Plan Execution, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

  • C

    Creo Incubator

    Project Management in Healthcare

    Skills you'll gain: Team Motivation, Team Management, Clinical Leadership, Patient Communication, Team Performance Management, Team Leadership, Constructive Feedback, Team Building, Emotional Intelligence, Conflict Management, Healthcare Project Management, Empathy & Emotional Intelligence, Decision Making, Communication Strategies, Project Management, Leadership and Management, Self-Awareness, Leadership, Communication, Health Care

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Financial Management Capstone

    Skills you'll gain: Peer Review, Financial Management, Financial Modeling, Financial Data, Financial Statement Analysis, Financial Analysis, Financial Forecasting, Data Storytelling, Mergers & Acquisitions, Investments, Business Valuation, Case Studies, Risk Management, Corporate Strategy

    ★ 4.6 (138) · Intermediate · Course · 1 - 3 Months

  • S

    Simplilearn

    Lean Management Course

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Lean Six Sigma, Kaizen Methodology, Operational Efficiency, Performance Measurement, Manufacturing Operations, Business Process, Quality Management, Process Improvement, Performance Metric, Waste Minimization, Kanban Principles, Quality Control, Six Sigma Methodology, Continuous Improvement Process, Quality Assurance and Control, Business Metrics, Inventory Management System

    ★ 4.3 (19) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Agile Project Management

    Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Emotional Intelligence, Backlogs, Creative Problem-Solving, Scaled Agile Framework, Leadership Studies, Negotiation, Sprint Retrospectives, Conflict Management, Agile Software Development, Team Performance Management, Program Management, Brainstorming, Prioritization, User Story, Innovation, Problem Solving, Project Controls

    ★ 4.4 (70) · Beginner · Specialization · 3 - 6 Months

  • M

    Microsoft

    Project Management Principles

    Skills you'll gain: Team Performance Management, Stakeholder Engagement, Stakeholder Management, Project Management Institute (PMI) Methodology, Systems Thinking, Team Management, Stakeholder Communications, Team Building, Team Leadership, Team Motivation, Risk Mitigation, Drive Engagement, Project Management, Risk Management, Risk Analysis, Business Ethics, Change Management, Governance, Problem Solving, Leadership

    ★ 5 (46) · Beginner · Course · 1 - 4 Weeks

1…424344…834

In summary, here are 10 of our most popular customer success management courses

  • Generative AI with Vertex AI: Build a customer chatbot: Coursera
  • Event Management Strategies & Planning: EDUCBA
  • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
  • Change Management Crash Course: Change Management 101: Packt
  • Sales Force Management: West Virginia University
  • AI agents and creator tools for customer care professionals: AI Business School
  • Event Marketing & Management Fundamentals: EDUCBA
  • Project Management in Healthcare: Creo Incubator
  • Financial Management Capstone: University of Illinois Urbana-Champaign
  • Lean Management Course: Simplilearn

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