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  • Customer Success Management

Results for "customer success management"


  • W

    West Virginia University

    Sales Force Management

    Skills you'll gain: Recruitment, Sales Development, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Recruitment Strategies, Management Training And Development, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, People Analytics, Employee Performance Management, Performance Review, Performance Measurement

    ★ 4.6 (116) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Generative AI with Vertex AI: Build a customer chatbot

    Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms

    ★ 4.1 (7) · Intermediate · Guided Project · Less Than 2 Hours

  • A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • M

    Macquarie University

    Leading transformations: Manage change

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Organizational Development, Influencing, Open Mindset, Cognitive flexibility, Leadership, Adaptability, Leadership Development, Resource Management, Resourcefulness, Process Mapping, Growth Mindedness, Gap Analysis, Dealing With Ambiguity, Resilience, Performance Measurement, Creative Thinking

    ★ 4.7 (1.7K) · Beginner · Course · 1 - 3 Months

  • T

    The Hong Kong University of Science and Technology

    FinTech Risk Management

    Skills you'll gain: Governance Risk Management and Compliance, Regulatory Compliance, Business Continuity Planning, Compliance Management, Financial Regulation, Disaster Recovery, Risk Management Framework, Financial Controls, Operational Risk, Financial Services, Business Continuity, Financial Regulations, Security Management, Risk Management, Business Risk Management, Information Technology, Risk Control, Governance, Regulatory Requirements, Contingency Planning

    ★ 4.7 (224) · Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Event Management Strategies & Planning

    Skills you'll gain: Event Management, Events and Conferences, Event Planning, Event Marketing, Strategic Planning, Marketing Planning, Target Audience, Performance Measurement, Drive Engagement, Coordinating, Campaign Planning, Strategic Decision-Making, Customer Analysis, Driving engagement, Target Market, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Promotional Strategies, Risk Management

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Change Management Crash Course: Change Management 101

    Skills you'll gain: Change Management, Organizational Change, Process Management, Initiative and Leadership, Business Transformation, Organizational Leadership, Leadership and Management, Plan Execution, Adaptability

    ★ 4.1 (19) · Beginner · Course · 1 - 4 Weeks

  • U

    University of New Mexico

    Entrepreneurial Strategic Management

    Skills you'll gain: Strategic Decision-Making, Strategic Thinking, Business Strategy, Decision Making, Business Metrics, Organizational Strategy, Corporate Strategy, Entrepreneurship, Competitive Intelligence, Competitive Analysis, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Market Dynamics, Performance Analysis

    ★ 4.6 (327) · Mixed · Course · 1 - 3 Months

  • M

    Microsoft

    Project Management Principles

    Skills you'll gain: Team Performance Management, Stakeholder Engagement, Stakeholder Management, Project Management Institute (PMI) Methodology, Systems Thinking, Team Management, Stakeholder Communications, Team Building, Team Leadership, Team Motivation, Risk Mitigation, Drive Engagement, Project Management, Risk Management, Risk Analysis, Business Ethics, Change Management, Governance, Problem Solving, Leadership

    ★ 5 (46) · Beginner · Course · 1 - 4 Weeks

  • C

    Creo Incubator

    Project Management in Healthcare

    Skills you'll gain: Team Motivation, Team Management, Clinical Leadership, Patient Communication, Team Performance Management, Team Leadership, Constructive Feedback, Team Building, Emotional Intelligence, Conflict Management, Healthcare Project Management, Empathy & Emotional Intelligence, Decision Making, Communication Strategies, Project Management, Leadership and Management, Self-Awareness, Leadership, Communication, Health Care

    Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Event Marketing & Management Fundamentals

    Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Brand Marketing, Event Planning, Marketing Effectiveness, Driving engagement, Marketing Operations, Marketing Strategies, Marketing Communications, Media Strategy, Branding, Stakeholder Management, Brand Management, Brand Strategy, Stakeholder Engagement, Drive Engagement, Stakeholder Communications, Plan Execution, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Financial Management Capstone

    Skills you'll gain: Peer Review, Financial Management, Financial Modeling, Financial Data, Financial Statement Analysis, Financial Analysis, Financial Forecasting, Data Storytelling, Mergers & Acquisitions, Investments, Business Valuation, Case Studies, Risk Management, Corporate Strategy

    ★ 4.6 (138) · Intermediate · Course · 1 - 3 Months

1…424344…834

In summary, here are 10 of our most popular customer success management courses

  • Sales Force Management: West Virginia University
  • Generative AI with Vertex AI: Build a customer chatbot: Coursera
  • AI agents and creator tools for customer care professionals: AI Business School
  • Leading transformations: Manage change: Macquarie University
  • FinTech Risk Management: The Hong Kong University of Science and Technology
  • Event Management Strategies & Planning: EDUCBA
  • Change Management Crash Course: Change Management 101: Packt
  • Entrepreneurial Strategic Management: University of New Mexico
  • Project Management Principles: Microsoft
  • Project Management in Healthcare: Creo Incubator

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